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Summary:
The PS Technology Consultant collaborates with different business teams to provide incident and enhancement support for various information systems, primarily Oracle Fusion HCM. You’ll be working within our People Services Team but will have an impact on leaders and employees across the organization. This is an ideal role for someone who is solution-oriented, has a technical background, and loves troubleshooting.
Company Information:
National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.
Duties and Responsibilities:
Assist in the implementation and maintenance of Human Resource systems and technologies.
Provide technical support for Human Resource processes, troubleshooting issues as they arise.
Serve as a point of contact for escalated Human Resource inquiries and issues.
Develop custom reports and queries to meet the needs of various stakeholders.
Identify opportunities for system improvements and work with key teams to implement changes.
Develop and maintain documentation related to Human Resource processes and system functionality.
Assist with training as needed by Human Resource staff and end-users on technology solutions.
Maintain confidentiality of all people and company data.
Work collaboratively with payroll operations, HR functional areas, Information Technology and third-party partners.
Other duties as assigned.
Qualifications:
Bachelor’s degree in business or technology or equivalent experience required
Experience with Microsoft Office programs (Microsoft Excel, Microsoft Office, Microsoft Word, etc.)
HRIS processing and technology experience preferred, Oracle Fusion experience a plus.
Some experience in Human Capital Management processing and technology.
Strong problem-solving skills: Ability to define problems, collect data, establish facts, and draw valid conclusions.
Strong customer service and written/verbal communication.
Highly developed interpersonal skills. Ability to build strong cross functional relationships.
Basic project management skills.
This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.
Please click here to find out more about our core values.
National Heritage Academies is an equal-opportunity employer.
Learn more about this Employer on their Career Site
