Supervisor - Grand Rapids

JOB SUMMARY

Supervisor oversees day to day janitorial operations and administrative activities.  Ensures that quality control measures are in place to maintain high levels of service with customer specifications/contract requirements.  Conducts inspections, controls inventory and maintains equipment.  Responsible for excellent client relations.  Position reports to Manager/District Manager.

POSITION REQUIREMENTS – ESSENTIAL FUNCTIONS

• Supervises and directs the operations of assigned cleaning staff.  This includes both regular cleaning operations and specialty operations.
• Responsible for the direction, coordination and evaluation of personnel.  Carry out supervisory responsibilities in accordance with Company policies
• Ensures that all required paperwork and reports are submitted time and accurately, i.e. payroll and inspections.
• Positions may be assigned regular cleaning duties.
• Conducts regulatory and safety awareness training.
• Suggests to management that Corrective disciplinary action and positive reinforcement may be required for account staff.
• Promote and exhibit Company culture and values.
• Maintain daily communication within your account with cleaners and leads to resolving issues or problems. Investigate employee incidents and accidents.
• Ensure that customer cleaning specifications are being followed and check regularly on customer satisfaction.
• Other duties as assigned by management. 

ESSENTIAL EXPERIENCE AND EDUCATION

• High School Diploma/GED.  Will consider experience in lieu of educational requirements.

• 2 to 4 years experience in janitorial services or service equivalent in a supervisory capacity 
• Excellent Organizational, Customer Service and Management skills 
• Ability to work in a diverse environment.
• Strong oral and written communication skills. 
• Basic computer experience, emails and Word
• Ability to multi-task.

PHYSICAL DEMANDS

• Sustained periods of standing, sitting, walking and kneeling

• Ability to lift up to 15 pounds on a regular basis

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.