Job Details: Job Location: Legal Address - Rothbury, MI, Position Type: Full-Time/Part-Time, Education Level: High School, Salary Range: $16.00 - $17.50Hourly, Travel Percentage: None, Job Shift: Graveyard, Job Category: Hospitality - Hotel, SummaryTo ensure that all guests at the Double JJ Resort are receiving the best guest service during third shift. Your duties will consist of but are not limited to maintaining the organization and cleanliness of the front desk and office. Check guests in and out of their rooms and answer any and all guest questions.Responsibilities: Nightly Audit Process Nightly Guest Services Knowledge of all areas of the resort Understanding of all standard operating procedures for assigned areas Check guests in and out of their rooms and complete appropriate paperwork Be able to learn and accurately use all computer systems including Maestro, Silverware, and Microsoft Office programs Prepare Arrival Status list Guest counts update Prepare arrival packets Be able to establish and maintain effective working relationships with other staff, management, and guests All other duties as assignedQualifications: Qualifications: Basic mathematical skills (addition, subtraction, multiplication, and division) Basic computer skills using Microsoft Office programs Cash handling experience Customer-service minded individual A genuine, outgoing personality Responsible, reliable and dependable Self-starter, works well without supervision Excellent written and verbal communication skills Be available to work holidays, weekends, and evenings Able to sit and stand for long periods of time High School Diploma/GED/some college preferred
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