Rental Technician

Job DetailsJob Location: Arizona Snowbowl - FLAGSTAFF, AZ 86002Position Type: Seasonal  Purpose of the position: Responsible for sizing and fitting guests with proper ski/snowboard equipment and providing excellent guest service to ensure a great customer experience. Not only does a rental technician prepare rental equipment for the guest, they are also responsible for informing the guest on how to properly use the equipment and answer any questions guests may have. A rental technician must be friendly and helpful to both teammates and guests.   Qualifications  Essential Functions: Basic knowledge of Arizona Snowbowl Assist teammates with the setup and break down of the rental shop Assist guests with boot selection and proper fitting  Obtain current binding certifications for companies carried in the shop (Tyrolia, Elan, Look, etc)  Issue proper equipment according to training, information given and customer's request Adjust equipment in accordance with manufacturer's specifications.  Uphold Snowbowl policies and procedures  Effectively answer guest questions in regards to ski area, rental procedures, and equipment  Responsible for contributing to inventory management. Retrieve and return equipment from various locations, lost and found equipment logs, etc.  Inspect snowboards, skis, bindings, boots, helmets and poles for damage, malfunction, and compatibility Ability to work in a fast paced environment Possess excellent teamwork skills Keep a clean and tidy work space  Any other reasonable tasks and duties as assigned for the success of the company wide operations NOTICE:  This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary. Education / Training / License(s) / Certification(s) Requirements: Certification of proper helmet fitting and safety (Provided by Manager)  SDS Certification (Provided by Manager)  Training in proper boot fitting (Provided by Manager)  Certifications through proper ski companies (Provided by Manager)  Must attend all training hosted by rental manager and supervisor  Physical Requirements: Able to stand for long periods of time Lifting up to 25 pounds  Cleaning/maintaining lodge and department areas such as tech stations, boot and ski racks, common areas, ect Snow and Ice removal as required  Competencies Required: Product Knowledge Great people skills  Basic computer knowledge   Attention to detail and organization of the rental shop