Waterpark Attendant - Holiday Inn Express

This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio. 

About the Role 

The Water Park Attendant is responsible for ensuring a safe, clean, and enjoyable experience for all guests. This role provides active supervision of the pool slide and water park area, enforces safety guidelines, and supports daily water park operations. 

Essential Functions 

• Provide guidance to rules posted for the use of the water slide 
• Ensure that guests are adhering to published rules and are being safe while slide is operating 
• Ensure that slide is in good repair at all times 
• Check chemical levels in pool/spa. Making sure they fall in the required limits according to state law. 
• Keep pool area clean and in good condition. Making sure that towels are stocked. 
• Provide excellent customer service to all guests. 
• Follow all policies and procedures set forth by management, brand guidance, as well as Management Company. 
• Respond to all guest requests in a timely manner.  
• Perform other duties as assigned. 
• Keep work areas, pool room, and back of house clean and organized at all times. 

This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times. 

Qualifications Experience 

• Lifeguard experience preferred. 

Skills & Abilities 

Friendly, professional communication skills with a service-first mindset. · Ability to multitask and stay calm in a fast-paced environment. · Reliable, punctual, detail-oriented, and professional. · Strong problem-solving and guest recovery skills. 

Availability 

Scheduling may include evenings, weekends, and holidays based on operational needs. 

Physical Requirements 

Ability to stand for extended periods and lift up to 50 pounds as needed. 

Work Environment 

This position operates in a hotel environment with frequent guest interaction and a fast-paced operational setting.