Tennis Center Desk

About the Role

The Tennis Center Desk position is responsible for welcoming and assisting members and guests. This role helps with daily operations, including scheduling courts, managing reservations, answering questions, and supporting tennis programs. The position requires good customer service, communication, and organizational skills.

Minimum Qualifications

• Customer service or front desk experience.
• Basic computer skills 
• Strong communication and customer service skills.
• Ability to multitask and work in a busy environment.

Preferred Qualifications

• Experience working in a sports or recreational facility.
• Knowledge of tennis and basic tennis rules.
• Experience with POS systems and processing payments.

Responsibilities

• Greet and assist members and guests.
• Available nights and weekends
• Open the building at the start of the day
• Manage court reservations and scheduling.
• Check in guests and process payments.
• Answer questions about courts, programs, lessons, and events.
• Communicate with instructors, players, and management.
• Respond to member and guest questions or concerns.
• Help promote tennis programs, lessons, and special events.

Skills

• Strong customer service and communication skills.
• Basic computer and scheduling skills.
• Good organizational and multitasking skills.
• Ability to handle payments and reservations accurately.
• Knowledge of tennis and POS systems is a plus.