Delaware North Sportservice is hiring seasonal Concessions Supervisors to join our team at Lambeau Field in Green Bay, Wisconsin. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service.Â
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If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North has operated concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. At Titletown, we operate Homefield Pub + Social, featuring Topgolf Swing Suites, and host special events, including seasonal sledding and ice skating.
Responsibilities
- Assign duties to scheduled team members and assist with trainingÂ
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Manage labor and profit loss
- Ensure proper cash handling and tip record-keeping for the shift
- Assist guests, stock shelves, count inventory, and perform cashier duties when necessary
Qualifications
- Must be at least 18 years old
- Minimum of one year of experience in a food-service position required
- Previous point-of-sale or computer operation preferred
- Previous supervisory experience preferred
- Supervisors are required to obtain an alcohol operator’s license from the City of Green Bay within 60 days of their hire date
- Ability to complete the required pre-employment food safety and alcohol service training
- Basic math skills; ability to accurately account for inventory
- Strong verbal and written communication skills – ability to communicate with staff and to prepare written statements
- Ability to work in a fast-paced environment
Physical Requirements
- Constant standing, walking, bending, reaching, and repetitive motionsÂ
- Ability to lift stock up to 50 pounds occasionallyÂ
- May be required to work outdoors or in variable temperatures depending on the seasonÂ
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