The Quality Engineer is responsible for assisting in and directing the investigation and resolution of quality-related supplier, production, manufacturing, and design-related problems, and acts as the customer’s advocate when customers have detected quality problems. May be assigned to the specific product line(s) for focused product and project support.

What you will do:

Respond to day-to-day design, production, and customer quality issues related to production lines
Resolve production problems associated with process, part, and design issue
Determine quality improvement parameters relevant to manufacturing processes
Maintain statistical process controls by applying demerit/unit, zone charting, x2 charts for distributions, and individual-medial/range for multi-stream processes
Analyze data by completing hypothesis, normal distribution, and process capability analysis tests
Prepare reports by collecting, analyzing, and summarizing data, making recommendations
Contribute to team effort by accomplishing related results as needed
Interface with all aspects of Purchasing, Manufacturing Engineering, Product and Sustaining Engineering, and Production Inventory Control in the performance of their assigned tasks
Monitor self-release of products, first article, and PPAP preparation
Review manufacturing instructions for completeness, correctness, and comprehension by assembly personnel. Audits processes performed by assembly personnel relative to methods, tools, and ability to follow manufacturing instructions
Responsible for the internal and external supplier audits and corrective action system including compliance verifications, documentation, and follow-up
Assist in ensuring quality assurance specifications are met by engineering, manufacturing, and other involved functions
Intervene on behalf of the customer to ensure their ultimate satisfaction with quality issues
Maintain records of investigation and resolution in accordance with procedures
Assist with the application and monitoring of established inspection procedures and methods
Utilize MRP/ERP software for data collection and incident resolution
Assist in the maintenance of the quality system as directed by the Quality Manager
Review, support, and complete RMA’s, including root cause analysis, developing corrective action, and turnaround in an efficient and timely manner

What we are looking for:

Bachelor’s degree in a related engineering field (ME, EE, IE) preferred
At least 5 years of experience in a manufacturing environment is required; experience with electromechanical devices a strong plus
Experience working in a machine shop enviroment is required
Ability to effectively communicate technical concepts, problems, and ideas to various levels within the organization
Proficiency in reading and understanding various technical documents such as blueprints, material specification sheets, etc.
Knowledge of ISO standards required
Broad knowledge of materials and material evaluation required
Working knowledge of Lean and Six Sigma tools – DMAIC problem solving, PPAP, DFMEA, DOE, SPC, GR&R, CPk, APQP, etc.
Competency using simple and complex measurement instruments (e.g. CMM, drop gauge, force gauge, calipers, and indicators) required
Demonstrated ability and willingess to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Working knowledge of common industry specifications, standards, and handbooks

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