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Summary
The primary purpose of this position is to support the integrity and compliance of The Greenville Housing Authority’s Housing Choice Voucher (HCV) and Project-Based Voucher (PBV) programs through quality control review, monitoring, research, and technical assistance. The incumbent reviews program files, transactions, reports, and procedures for compliance with TGHA policies, the Administrative Plan, Moving to Work (MTW) requirements, HUD regulations, and other applicable federal, state, and local requirements. The position identifies errors and trends, monitors corrective actions, assists with staff guidance and training, and recommends process improvements to promote accurate, timely, and consistent program operations.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.Â
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- Conducts quality control reviews of HCV and PBV files, including admissions, annual and interim recertifications, moves, portability, terminations, and other program actions to ensure accuracy and sufficient documentation.
- Reviews household composition, income, assets, deductions, payment standards, utility allowances, rent calculations, Housing Assistance Payments (HAP), and related documentation for compliance with program requirements.
- Reviews PBV transactions and files for compliance with PBV-specific requirements, including eligibility, leasing, rent determinations, HAP documentation, vacancies, and other required program records.
- Identifies errors, inconsistencies, overdue actions, and recurring compliance trends; communicates findings to appropriate staff and management and monitors corrective actions through resolution.
- Prepares regular compliance and quality control reports for the HCV/PBV Director outlining findings, trends, corrective actions, and areas requiring additional attention.
- Conducts pre-audit, post-audit, and special file reviews and assists management in preparation for HUD, MTW, financial, and other program monitoring or reviews.
- Research HUD regulations, notices, guidance, the Administrative Plan, MTW policies, and agency procedures and provides technical assistance to HCV/PBV staff regarding program requirements.
- Assists with staff training and the development or revision of procedures, forms, checklists, desk guides, and other tools designed to improve program accuracy and efficiency.
- Reviews applicable HUD and agency system reports, including EIV and other discrepancy or compliance reports, and assists in ensuring appropriate follow-up and corrective action.
- Monitors time-sensitive HCV/PBV activities, including annual recertifications and other required actions, and reports potential compliance concerns to the HCV/PBV Director.
Conducts special compliance reviews or investigations in the direction of the HCV/PBV Director and completes other related duties as assigned.
Education and/or Experience
Bachelor’s degree in business administration, public administration, social services, or a related field and a minimum of three (3) years of experience in HCV, PBV, assisted housing, compliance, quality control, or related housing program administration. An equivalent combination of education and experience may be considered.
Some positions may require possession of a valid driver’s license and the ability to be insurable under the Authority’s automobile insurance plan at the standard rate.
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