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Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success.
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Revenue Operations Specialist
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The Revenue Operations Specialist supports and optimizes the processes, systems, and data that drive revenue growth across an organization. Working closely with sales, marketing, finance, and customer success teams, this role ensures operational efficiency, data accuracy, and alignment between departments to drive revenue. Reporting to a Revenue Operations Manager or Director, the Revenue Operations Specialist plays a crucial role in implementing and refining tools, analyzing data, and supporting revenue strategies.
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Key Responsibilities:
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CRM Monitoring and Data Quality
路聽聽聽聽聽聽 Maintain high standards of data quality, accuracy, and consistency across CRM and revenue systems.
路聽聽聽聽聽聽 Perform regular audits and data hygiene activities to ensure product catalog, opportunity, territory, quota, and pipeline data remains reliable.
路聽聽聽聽聽聽 Identify data quality issues in HubSpot and ConnectWise PSA and recommend improvements that increase reporting accuracy and user adoption.
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Quota, Territory, and Coverage Administration
路聽聽聽聽聽聽 Maintain territory and quota assignments.
路聽聽聽聽聽聽 Support quota setup and administration for new hires, role changes, and organizational realignments.
路聽聽聽聽聽聽 Provide analysis to support leadership decisions regarding territory coverage, account assignments, and resource allocation.
路聽聽聽聽聽聽 Ensure systems accurately reflect approved assignments and quota structures.
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Sales Compensation and Finance Partnership
路聽聽聽聽聽聽 Administer monthly sales commission calculations and payout processes.
路聽聽聽聽聽聽 Coordinate closely with Finance to calculate, administer, and reconcile sales commission accruals.
路聽聽聽聽聽聽 Validate source data, investigate commission inquiries, and resolve discrepancies in a timely manner.
路聽聽聽聽聽聽 Assist with compensation plan administration, documentation, and recurring process controls.
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Reporting, Analytics, and Forecasting
路聽聽聽聽聽聽 Prepare and distribute weekly, monthly, and quarterly sales reporting and forecasting packages for sales leadership and executive stakeholders.
路聽聽聽聽聽聽 Monitor key sales, pipeline, bookings, and revenue metrics and highlight trends, risks, and opportunities.
路聽聽聽聽聽聽 Assist with forecasting processes, sales performance analysis, and ad hoc reporting requests.
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AI and Automation
路聽聽聽聽聽聽 Leverage AI and automation tools to streamline reporting, improve data management, and reduce repetitive administrative tasks.
路聽聽聽聽聽聽 Identify practical opportunities to automate recurring processes while maintaining data accuracy and appropriate review controls.
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Qualifications:
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路聽聽聽聽聽聽 Bachelor鈥檚 degree in business, finance, data analytics, or a related field.
路聽聽聽聽聽聽 3+ years in revenue operations, sales operations, marketing operations, or a similar role focused on optimizing revenue processes and data analysis.
路聽聽聽聽聽聽 Proficiency in CRM systems (e.g., Salesforce, HubSpot) and analytics tools (e.g., Excel, BI software).
路聽聽聽聽聽聽 Strong data analysis skills, with experience managing and interpreting large data sets.
路聽聽聽聽聽聽 Solid understanding of sales and marketing processes and best practices.
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Desired Competencies
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路聽聽聽聽聽聽 High attention to detail and accuracy in data management.
路聽聽聽聽聽聽 Ability to work independently and prioritize tasks in a fast-paced environment.
路聽聽聽聽聽聽 Problem-solving mindset, with a proactive approach to improving revenue operations.
路聽聽聽聽聽聽 Familiarity with revenue attribution, pipeline management, and forecasting techniques.
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Why you鈥檒l love working here
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At Courser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
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Benefit Highlights
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路聽聽聽聽聽聽 Competitive benefits package, including medical, dental, vision, and life insurance
路聽聽聽聽聽聽 401(k) company match
路聽聽聽聽聽聽 Flexible vacation time*
路聽聽聽聽聽聽 Paid sick time
路聽聽聽聽聽聽 10 Holidays including your Birthday and a Floating Holiday!
路聽聽聽聽聽聽 Healthy Lifestyle reimbursement
路聽聽聽聽聽聽 Membership Subsidy
路聽聽聽聽聽聽 40 Hours for Volunteer Time
路聽聽聽聽聽聽 Paid parental leave
路聽聽聽聽聽聽 Reimbursement for ongoing certifications
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*Flexible vacation time after completing one full year of employment. For the first year of employment,
聽聽 full-time team members are provided 10 vacation days.聽
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Physical Demands and ADA Requirements
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
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路聽聽聽聽聽聽 This is a largely sedentary role. The employee is frequently required to sit/stand for long periods and work on a computer.
路聽聽聽聽聽聽 The employee must be able to verbally communicate effectively with clients, employees and management to address questions and resolve issues. This involves talking, hearing, and understanding.
路聽聽聽聽聽聽 This position requires the regular use of a laptop computer and other office equipment. The employee must be able to operate a keyboard and other devices for extended periods.
路聽聽聽聽聽聽 The employee may be required to occasionally lift or move up to 10 pounds.
路聽聽聽聽聽聽 Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
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Americans with Disabilities Act (ADA) Statement
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Our company complies with the ADA and provides reasonable accommodations to qualified individuals with disabilities in all aspects of employment, including the application process, interviewing, and job performance. If you need a reasonable accommodation to perform the essential functions of the job, please contact us.
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Equal Opportunity Employer
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Courser is an Equal Opportunity Employer. We support diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity, genetic information, national origin, citizenship status, marital status, age, physical or mental disability, caregiver status, veteran status, uniformed service member status or any other category protected by applicable federal, state, or local laws.
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