Member Service Rep

Description

Part-time opportunity!

$17.48/hour

Create a welcoming experience for members and guests from the moment they walk through our doors!

The Saratoga Regional YMCA is seeking a friendly, motivated Member Service Representative to create a welcoming, positive, and inclusive experience for members and guests. This position maintains a supportive, positive atmosphere that welcomes and respects all individuals. You will respond to member and guest needs, promote memberships and programs, and help individuals and families feel informed, supported, and engaged. The role also includes custodial responsibilities, including maintaining the cleanliness and general maintenance of the facility, both inside and out. Use your strengths in service and communication to help members feel welcomed and connected to the YMCA!

JOB PERKS:

• Fun, interactive atmosphere
• Competitive pay
• Free YMCA membership!

Requirements

• Minimum age of 18 years old.
• Previous customer service, sales or related experience.
• Prior cleaning experience preferred.
• CPR and First Aid, child abuse prevention training, Y orientation certifications required within 90 days of hire.
• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Basic knowledge of computers.

We’re proud to be recognized as a 2026 USA Today Top Workplace, a national honor awarded based entirely on employee feedback. This recognition reflects our supportive, people-first culture and the passionate team that makes the Y such a special place to work.

The SRYMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status or any other characteristic protected by law.