Office/Volunteer Coordinator

Job Details: Job Location: Grundy Center Office - Grundy Center, IA, Salary Range: Undisclosed, Make a Difference When It Matters MostJoin Cedar Valley Hospice, a trusted not-for-profit organization with multiple local and national awards for high-quality, exceptional end-of-life care, including the area’s only 5-star hospice for patient care (awarded by Medicare.gov). As an Office/Volunteer Coordinator, you will ensure the smooth operation of administrative functions and effective coordination of volunteer services in our Grundy Center office. Why Cedar Valley Hospice?Cedar Valley Hospice’s “One Team, One Mission” mentality means we support each other and that every Cedar Valley Hospice employee plays a vital role in our organization’s story. We are the premier hospice provider serving 15 counties with offices in Waterloo, Grundy Center, Independence and Waverly, and are committed to helping patients live fully and comfortably wherever they call home. When you join our team, you'll enjoy: A supportive, team-focused culture A family-friendly work environment Generous paid time off Comprehensive benefits package and 401(k) Public Service Loan Forgiveness (PSLF) benefits ScheduleFull-Time (1.0 FTE)Monday – Friday | 40 hours per weekOffice hours: 8:00 a.m. – 4:30 p.m. What You'll Do Respond to incoming telephone calls in a friendly and helpful manner, answering routine questions, routing calls and recording messages. Greet visitors and clients, helping as needed. Assist in receiving and recording of monies as directed. Distribute mail. File patient information and maintain records. Prepare team agendas and scribe for interdisciplinary team meeting (IDT). Enter hospice referral information into the electronic medical record system, uploading clinical documentation as appropriate. Serve as a backup for the triage line.  Oversee the training, supervision and utilization of volunteers in the Grundy Center location.  Recruit, screen, train, assign, coach and support volunteers in the Grundy Center location.  Track and maintain volunteer timesheets and referrals in the electronic medical record.   Qualifications High school diploma or equivalent. Strong computer skills with proficiency in Microsoft Office Suites. Self-starter with strong customer service skills. Ability to organize and manage multiple tasks in a dynamic environment. Demonstrates accuracy in grammar, punctuation and sentence structure in written work required. Positive attitude and team player. Experience working in a team environment is preferred. Experience working with volunteers is preferred.  Current Iowa driver’s license, reliable vehicle, and car insurance required.Physical Requirements Requires occasional lifting and carrying of objects weighting up to 50lbs. In an 8-hour day, employee may remain in a stationary position 3-7 hours and move about inside CVH site offices/locations and meeting spaces 1-5 hours (or vice versa). Requires ability to adapt to multiple demands and priorities, with frequent interruptions.  Must be physically able to drive to other CVH locations. Pre-employment/post-offer physical, TB, and drug screen required. Join Our TeamEnjoy a career where you can make a meaningful impact every day! Apply online at www.cvhospice.org/careers and help Make Each Moment Matter for patients and families. Equal Opportunity Employer StatementCedar Valley Hospice is an equal opportunity employer. Cedar Valley Hospice prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, status as a protected veteran, political affiliation or any other characteristic protected by law.Qualifications: