Position Overview

The Lead Route Sales Driver is responsible for the safe and efficient delivery, sale, and merchandising of dairy products to customer locations along an assigned route. This position serves as a lead resource within the distribution team, providing route coverage as needed, supporting daily distribution operations, and ensuring exceptional customer service. The Lead Route Sales Driver will act as a relief driver when necessary, maintain strong customer relationships, and assist with distribution activities to support business needs.

Key Responsibilities

Collecting money from customers, making change, and recording transactions on the customer receipt.
Recording sales or delivery information on daily sales or delivery record.
Calling prospective customers to solicit new business.
Preparing order forms and sales contracts.
Informing regular customers of new products or services.
Listening to and resolving service complaints.
Performing routine maintenance on truck.
Keeping inside of truck clean.
Loading and unloading product.
Issuing sales promotion materials to customers.
Placing stock on shelves or racks.
Setting up merchandise and sales promotion displays.
Collecting or picking up empty containers or rejected or unsold merchandise.
Work closely with Fleet Manager to ensure all drivers complete necessary training
Support branch leadership on all branch operations and ensure efficient operation on a day-to-da basis.
Improve productivity and streamline branch activities to maximize results and achieve peak performance.
Support the team with decisions and help when needed; communicate and actively participate within the team; problem solve and manage conflict within the team; provide coaching/feedback where appropriate; train new hires; coach/teach upselling techniques
Lead the team to achieve and exceed sales targets by coaching team members on effective language and techniques for upselling products.
Available for route coverage and flexible work hours as needed based on business needs.
Collaborate with the Branch/Sales Manager to develop and implement strategies for improved customer service.
Working in a safe courteous manner.
Driving in a safe, courteous, and efficient manner.

Required Qualifications

Class B commercial driver’s license.
Pass D.O.T. Physical and Drug Screen.
Past route sales experience.

The following is preferred:

Good driving record.

Required Skills/Abilities:

Ability to work without direct supervision.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Proficient in completing quick mathematical processes.
Strong letter writing skills.
Ability to push/pull/drag up to 240 pounds throughout the shift.

Required Soft Skills:

Excellent relationship building skills.
Excellent leadership, interpersonal, and conflict resolution skills.
Coachable and willing to learn.
Ability to work without direct supervision.

Competency

Must be able to read and write English and perform basic math calculations.
Effective time management skills to achieve results through prioritizing demands.
Demonstrates critical thinking skills and effective decision-making skills.
Strong attention-to-detail and organizational skills.
Must demonstrate proficiency in essential tasks and a willingness to learn.

Working Conditions

The route sales driver will have to stack and unstack items weighing 50 pounds from a height of approximately seven feet to the ground and back continually as well as drag stacks of milk weighing approximately 240 pounds, throughout the shift. Load and unload trucks and carry merchandise.
(S)he will be required to work in very hot (100°+) and very cool (less than 32°) environments throughout the year. (S)he will also be required to work outside most of the time, regardless of the conditions.

About Prairie Farms – “Farmer Owned. Locally Produced. Since 1938.”

We are a farmer-owned cooperative. This means we are owned and operated by over 500+ farm families who are critical members of society. They have selflessly taken on the tremendous task of producing nutritious, high-quality milk for a growing population, which requires being on the job 24/7, 365 days a year.

We have represented American agriculture since our founding in 1938. Many of our dairy farms are operated by several generations of family members with roots dating back to the 1800s. On average, each farm milks around 120 cows and everyone pitches in to keep them happy and healthy - which means around-the-clock care!

Our Mission:

To produce dairy products of the highest quality
To conduct our business with professional integrity
To exceed expectations of our customers and consumers
To support our communities in a positive, sustainable manner
To deliver exceptional patronage to our network of farm families
To simply “do right” for our farm families, employees, and communities

EEO Statement

Prairie Farms Dairy, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Learn more about this Employer on their Career Site

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