Senior Field Staff Auto Appraiser

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile, and homeowner’s insurance in New Jersey. It is an exciting time to join NJM as we are expanding into other states.                                                                                                                                                   
Become a member of our team and you’ll be part of company who operates for the benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!  

NJM is currently seeking a Staff Auto Damage Appraiser , Senior to inspect first and third party vehicle damage and then providing an estimate to repair damage. The Appraiser is responsible for scheduling and writing estimates within Company guidelines at residences, shops or tow yards based on assignments received.

This role will be covering a Gloucester , Camden and part of Burlington county.

NJM does not provide a company vehicle but we do reimburse for mileage and tolls.

Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job.

• Contacting and arranging schedules with customers, autobody shops and tow yards
• Inspecting, photographing and appraising damage to vehicles involved in an automobile accident or loss.
• Estimate parts and labor to repair damage, using standard automotive labor and parts-cost software.
• Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
• Review repair-cost estimates with automobile repair shop to secure agreement on cost of repairs.
• Complete, review, and reconcile supplemental repair estimates
• Estimates are created and negotiated based on company guidelines and applicable law.
• Reinspect and review estimates for accuracy and conformity to Company guidelines.
• Complete required courses and training

Required Qualifications: Knowledge, skills & abilities, experience, minimum & desired education, certification and/or license requirements.

• Customer service skills and experience
• Multi-tasking, problem-solving, negotiation and decision-making abilities.
• Technical aptitude, including working knowledge with estimating systems,
• Own vehicle and have reliable transportation.
• Adequate space for a home office and ability to work in an unsupervised environment.
• 3-5 years of Body Shop experience and/or related insurance experience required.
• High School Diploma or GED

Preferred Qualifications:

• Familiar with CCC One Estimating platform
• PA Auto Appraiser License
• I-Car Certified

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

NJM reserves the right at any time to amend, add or delete any aspect of the job description for this position based on business needs.

Compensation: Salary is commensurate with experience and credentials.