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- Coordinate day-to-day implementation of assigned research projects in line with approved protocols, workplans, timelines and budgets.
- Maintain study workplans, trackers, meeting records, action logs and essential documentation.
- Translate study protocols into operational procedures, workflows, tools, SOPs, manuals and implementation plans.
- Monitor progress against milestones, identify implementation risks and support corrective actions.
- Coordinate study start-up, site readiness, team preparation, recruitment, retention, follow-up and participant engagement.
- Support study implementation in accordance with protocols, ICH-GCP, ethics approvals and national regulatory requirements.
- Coordinate study activities across participating sites and ensure consistent implementation.
- Coordinate ethics and regulatory submissions, amendments, correspondence and informed consent documentation.
- Identify, document, escalate and support resolution of protocol deviations, adverse events and other reportable events.
- Coordinate monitoring visits, audits and inspections while promoting participant safety, confidentiality and research integrity.
- Coordinate data collection processes to ensure completeness, accuracy, consistency, confidentiality and timeliness.
- Maintain data collection tools, validation rules, data dictionaries and data workflows.
- Coordinate the development, testing and use of electronic data collection systems, including REDCap and other study platforms.
- Conduct routine data-quality checks, resolve queries and support dataset cleaning for analysis.
- Conduct or coordinate site monitoring and support continuous quality improvement.
- Provide day-to-day guidance to research assistants, nurses, data staff and other study personnel.
- Coordinate communication, meetings, deliverables and follow-up actions across internal teams and external partners.
- Prepare progress, data quality, funder, ethics, regulatory and project reports.
- Coordinate budgeting, procurement, resource planning and administrative processes.
- Contribute to abstracts, manuscripts, presentations, conference submissions, concept notes and grant applications.
- Develop and deliver capacity-building activities for Friendship Bench staff and delivery agents.
- Provide training on data collection, handling, entry, quality assurance, confidentiality and electronic data systems such as REDCap and Kobo Toolbox.
- Provide mentorship on data interpretation, research reporting, scientific writing, abstracts, manuscripts and presentations.
- Build staff capacity in research documentation, study protocols, SOPs, research ethics, GCP and data protection.
- Identify research capacity gaps and coordinate relevant training and professional development.
Requirements
- A Master’s degree is required .
- A relevant background in public health, epidemiology, monitoring and evaluation, health informatics, biostatistics, data science, social science, research or a related field is advantageous.
- At least 2-3 years of relevant experience in research, community health, NGO programme coordination, mental-health implementation, monitoring and evaluation, clinical-trial support or related project coordination.
- Experience working with lay health workers, community participants, lived-experience contributors, digital tools or multi-partner studies is an advantage.
- Strong research coordination, communication, documentation and organisational skills.
- Proficiency with Microsoft Office, SharePoint/OneDrive, email and online meeting tools.
- Basic familiarity with Excel, REDCap, Kobo Toolbox/ODK or similar systems.
- Understanding of confidentiality, research ethics and respectful engagement with participants and lived-experience experts.
- Knowledge of GCP, research documentation, SOPs and data protection requirements is desirable.
- Strong attention to detail, analytical thinking and problem-solving skills.
- Ability to work effectively under pressure and across multiple active projects.
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