Dental Administrative Assistant

Role Overview

Harrington Family Health Center is seeking an organized, detail-oriented, and team-focused individual to join our Dental Department as a Dental Administrative Assistant / Sterilization Technician.

This position combines administrative responsibilities with hands-on support of our dental team. You will help coordinate patient referrals, maintain accurate records and treatment plans, assist with scheduling and insurance information, and help patients understand their treatment costs and financial options.

You will also support our clinical team by cleaning and sterilizing dental instruments, preparing treatment rooms, and maintaining a safe, organized environment. No previous sterilization experience is required. We will provide training!

The ideal candidate enjoys variety in their work, takes pride in accuracy and organization, and is committed to providing a positive patient experience.

Key Responsibilities

Dental Administration & Patient Coordination

• Coordinate incoming and outgoing dental referrals, including communication with patients and outside providers.
• Maintain accurate patient records, treatment plans, and scheduling information.
• Assist with dental insurance information, treatment authorizations, and patient financial questions.
• Prepare Good Faith Estimates and help patients understand anticipated treatment costs and available financial assistance.
• Monitor treatment schedules and coordinate with the dental team to support efficient patient care.

Sterilization & Clinical Support

• Clean, inspect, package, sterilize, and organize dental instruments and equipment.
• Maintain sterilization records and follow established infection-control and safety procedures.
• Clean, disinfect, and prepare dental treatment rooms between patients.
• Restock instruments and supplies to keep treatment areas organized and ready for use.
• Assist with routine cleaning and maintenance of sterilization equipment.
• Provide sterilization and operatory support whenever needed by the Dental Department.

Professional Collaboration

• Work closely with dentists, dental hygienists, dental assistants, and administrative staff to support smooth daily operations.
• Communicate professionally and compassionately with patients, coworkers, and outside offices.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Participate in departmental activities and contribute to a positive, supportive team environment.

Qualifications

• High school diploma or GED required.
• Experience in a dental, healthcare, or administrative setting preferred, but not required.
• Strong organizational skills and attention to detail.
• Good written and verbal communication skills.
• Ability to manage multiple priorities and work independently.
• Comfortable using computers and learning electronic patient record systems.
• Willingness to learn dental sterilization procedures and infection-control practices.
• Positive, dependable, and team-oriented approach to work.

We are willing to train the right candidate! Previous dental assisting experience, certification, and radiography licensing are not required.

Job Type

• Full-time
• Monday through Thursday, with Thursday being a 12-hour day
• In-person, outpatient healthcare setting

Compensation

$17–$22 per hour, commensurate with experience.

Benefits

• 403(b) Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Employer-paid life insurance equal to one year's annual salary
• Short-term and long-term disability plan options

Why Join Us?

At Harrington Family Health Center, you'll be part of a dedicated team providing essential healthcare services to our Downeast Maine community. This is an opportunity to develop valuable administrative and dental sterilization skills while making a meaningful contribution to patient care.

We value teamwork, compassion, and a willingness to learn. If you enjoy helping others, staying organized, and having a variety of responsibilities throughout your day, we'd love to hear from you!

Apply today and become part of the HFHC team!