Department Clerk 1

Dauphin County Domestic Relations is currently accepting applications for the full-time, day shift position Department Clerk 1 (phones). The employee in this entry level position operates a centralized telephone switchboard system.  Job duties include answering and transferring a large volume of incoming telephone calls by using a standardized phone script, responding to general inquiries by the public, providing clerical support, such as data entry through a statewide computerized database and mailing requested paperwork.  To ensure adherence to standards and schedules prescribed by Federal, State and County authorities.

EDUCTATION/TRAINING:

High School Diploma or equivalent and

WORK EXPERIENCE:

Experience in office environment to include computer experience, and with a concentration on client interaction and customer service or comparable work in sales environment.

Previous experience in a professional office environment; must have adequate knowledge of computer skills; and be capable of operating general office machines.

The starting hourly rate is $16.00/$33,280 annually.

Favorable background check is required.