Facilities Team Supervisor

Working Maintenance & Facilities Supervisor

Community Housing Advocates (CHA) 📍 Hartford, CT | Full-Time | On-Site 💲$35.00-$40.00 per hour, based on experience

Lead by Example. Fix Problems. Make an Impact.

Community Housing Advocates (CHA), supporting Mercy Housing & Shelter Corporation and My Sisters' Place, is seeking an experienced Working Maintenance & Facilities Supervisor to oversee maintenance operations across multiple facilities while remaining actively involved in hands-on repairs and troubleshooting. This role is ideal for a skilled maintenance professional who enjoys leading a team, solving complex building issues, and ensuring safe, high-quality environments for residents, staff, and program participants. 

This is a true working supervisor position, with approximately 50% of time spent performing maintenance and repair work and 50% spent supervising staff, coordinating work orders, and managing daily operations. 

What You'll Do

Lead the Facilities Team

• Supervise and schedule maintenance staff across multiple locations.
• Review and approve staff time in ADP, resolve discrepancies, and monitor attendance and overtime.
• Assign, inspect, and monitor work to ensure quality, safety, and timely completion.
• Coach, train, and develop employees while fostering accountability and teamwork.
• Participate in hiring, onboarding, and performance management activities.

Perform Skilled Maintenance & Repairs

• Diagnose and repair building systems and facility issues.
• Perform carpentry, plumbing, painting, equipment repairs, door and hardware work, and HVAC troubleshooting.
• Conduct preventive maintenance and facility inspections.
• Identify when outside contractors or licensed trades are required. 

Manage Work Orders & Vendor Relationships

• Compare prices and quotes, coordinate purchasing through approved agency procedures, and verify the quantity and condition of deliveries.
• Follow purchasing, receiving, invoice verification, and other internal control procedures.
• Prepare management reports measuring staff productivity and customer service, including labor utilization, response and completion times, overdue requests, and customer feedback; recommend improvements based on the findings.
• Oversee facility work requests through the BlueFolder work order system.
• Track labor, materials, response times, and completion metrics.
• Coordinate contractors, obtain quotes, monitor vendor performance, and ensure work quality.
• Prepare operational reports and recommend improvements. 

Support Emergency Response & Facility Safety

• Respond to after-hours emergencies and facility incidents.
• Participate in safety inspections, drills, and corrective action activities.
• Ensure facilities remain safe, functional, and compliant with agency standards. 

What We're Looking For

Required Qualifications

• Minimum 5 years of progressively responsible building maintenance experience.
• Minimum 3 years of direct maintenance supervisory experience.
• Strong troubleshooting and repair skills across multiple building systems.
• Strong independent judgment, with the ability to prioritize competing needs, make sound decisions with minimal oversight, and recognize when specialized expertise or escalation is required.
• Experience scheduling staff, assigning work, and managing performance.
• High school diploma or GED plus vocational, technical, apprenticeship, or equivalent trade training.
• Strong computer proficiency, including Microsoft Outlook, Word, Excel, electronic timekeeping, and computerized work order systems.
• Experience coordinating vendors, purchasing supplies, and maintaining accurate records.
• Valid Connecticut driver's license, reliable vehicle, and proof of insurance. 

Preferred Qualifications

• Experience in shelters, affordable housing, residential, or multi-site facilities.
• Trade certifications.
• Experience using BlueFolder and ADP.
• Bilingual English/Spanish skills.
• Associate degree in a facilities-related field. 

Schedule & Work Environment

• Monday through Friday, 8:30 a.m. to 4:30 p.m. (40 hours per week)
• Hartford-based with travel to multiple agency locations.
• On-call and emergency response responsibilities required.
• Essential employee position requiring availability during weather and other emergency events.
• This is a fully on-site position. 

Benefits

Community Housing Advocates offers a comprehensive benefits package, including:

• Medical, dental, and disability insurance
• Retirement benefits
• Tuition reimbursement
• 10 days of PTO annually
• 11 paid holidays
• 1 floating holiday
• Up to 40 hours of paid sick leave annually 

Join Our Mission

Every day, Community Housing Advocates helps provide safe housing, shelter, and supportive services to individuals and families in our community. If you're a skilled maintenance professional who can lead a team while rolling up your sleeves to get the job done, we'd love to hear from you. 

Apply today and help us keep our facilities safe, functional, and welcoming for those we serve.

Community Housing Advocates, Mercy Housing & Shelter Corporation, and My Sisters' Place are Equal Opportunity Employers.