Start here at Hartford HealthCare and be part of something better!

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

At Hartford HealthCare Medical group we offer:

Supportive environment to promote professional and interpersonal development and growth
Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40%25 tuition discounts with partnering institutions for colleague AND dependents
Medical, dental and vision coverage options
Generous PTO to promote work/life balance
Employee assistance and wellness programs including a strong focus on promoting mental health
Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

Job Description

The Hartford HealthCare Access Center is the central access point for scheduling which will provide timely, accurate, friendly, and clinically appropriate access to Medical Group and other ambulatory services.

The Practice Integration Specialist will be responsible for gathering and synthesizing quantitative and qualitative data, partnering with clinical and operational stakeholders to understand practice operations, and preparing process and access improvement opportunities. The role will primarily focus on identifying trends, monitoring performance, and partnering with the integrated specialties on maintenance and enhancement activities. This position requires creativity, imagination, as well as critical thinking and a scientific approach to problem solving. They will work with clinical staff, practice managers, and practice directors.

Minimum Requirements
Education
High School Diploma/GED equivalent

Experience
Minimum of 2 years in healthcare
Minimum of 1 year of data analytics experience

Preferred Requirements
Education
Bachelor’s degree, Master’s degree preferred

Experience
Working in Epic or other practice management system experiences. Provider template experience.
Licensure, Certification, Registration
Epic Reporting Experience

Proven experience in ambulatory practice operations, including patient scheduling, registration, patient flow, follow-up coordination, and referral management.
Outstanding communication skills, both written and verbal, with the ability to effectively engage with diverse audiences.
Confident public speaker, comfortable presenting to groups of varying sizes.
Ability to excel in a fast-paced, dynamic environment, managing multiple priorities with agility and focus.
Strong attention to detail, ensuring accuracy and consistency in all tasks.
Excellent organizational skills, with the flexibility to adapt and shift between tasks as needed.
Advanced problem-solving and critical thinking abilities, with a track record of making sound decisions independently.
Energetic and self-motivated leader, demonstrating initiative and a proactive approach to challenges.
Deep passion for patient care, with a commitment to excellence in an ever-evolving healthcare landscape.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Learn more about this Employer on their Career Site

Practice Integration Specialist - Optimization Integration