Residential Learning Coordinator

Under the leadership of the Director and the Associate Director of Housing and Residence Life, the Residential Learning Coordinator (RLC) oversees multiple residential communities within the Trinity College Housing system. The Residential Learning Coordinator position is a crucial role within Housing and Residence Life, and this position is responsible for creating, facilitating, and assessing programs, initiatives, and administrative policies that align with the mission of the department. RLCs report to the Associate Director. This is an in-person, 12-month live-in position. The Residential Learning Coordinator works to foster an inclusive living and learning community that contributes to students’ academic achievement and personal growth.

Responsibilities

• Administrative Processes
  Manage the daily operations of designated residential communities while partnering with essential campus colleagues, including facilities, to maintain a clean and safe living environment for our students.
• Participate in an out-of-hours on-call rotation and serve as a member of the crisis response team, which may include hospital visits to check on students outside of traditional business hours. 
• Play an essential role in implementing the department's Residential Curriculum, ensuring that our students have the chance to engage with the broader campus community and its resources.
• Oversee program requests and program implementation from Resident Staff including Resident Advisors (RAs) and Community Assistants (CAs). 
• Manage the budget for the resident staff programs.
• Collaborate with members of the campus community to provide students with holistic programs and support services.
• Oversee social media pages.
• Participate as needed in corresponding with students in the general housing inbox. 
   

Student Support Services

• Work collaboratively with the deans of Student and Community Life, along with faculty to provide support and guidance for students.
• Meet with students to discuss their needs and connect them to campus resources and support services.
• Conduct residential well-being checks on students as needed.
• Evaluate and manage conduct and wellbeing cases in accordance with college policies, utilizing our conduct software, Maxient. 
• Assess behavioral and educational sanctions for policy violations while offering guidance, mediation, and problem-solving. 
• Respond to student/parent concerns that arise either via email, phone, or in person.

Collaborative Partnerships

• Collaborate with members of the campus community to provide students with holistic programs and support services.
• Gain broad experience in higher-education administration by partnering with colleagues from across campus to help students transition and acclimate to Trinity, as well as learn about opportunities while enrolled.
• Serve on committees as requested. 
• The ideal candidate is expected to have broad and relevant experience in residential life, activities planning, student advising/mentoring, and student leadership development. A good understanding of liberal arts communities is preferred. Candidates should have a passion for mentorship and deliberate interaction with students.
   

Qualifications

• Bachelor's Degree
• Master's Degree, preferred
• 1-3 years of experience 

• Strong problem-solving skills with the ability to work well in fast-paced and stressful environments

• Good time management skills with the ability to prioritize work

• Exceptional human relations/customer service skills with the ability to respond effectively to sensitive inquiries or complaints

• Ability to work independently as well as with a team

• Exceptional communication (written and oral) skills

• Skill in program planning, implementation, and management, including budgeting

• Ability to train team members or student employees and schedule/coordinate work and activities of others

• Ability to cultivate and maintain relationships with leadership, faculty, staff, students, and external stakeholders/constituencies