Assistant Manager – Automotive
Western Automotive Group / Big O Tires
Must have a positive attitude, strong leadership skills, and a great sense of humor!
Position Overview
We are looking for a motivated, dependable, and customer-focused Assistant Store Manager to join our team. The ideal candidate enjoys working in a fast-paced environment, knows how to lead by example, and understands the importance of providing excellent customer service.
We're looking for someone who can keep operations running smoothly, support their team, and maintain a positive work environment—even on the busiest days.
Key Responsibilities
Assist with daily store operations, including opening and closing procedures.
Support the Store Manager in achieving sales goals, improving efficiency, and maintaining profitability.
Monitor inventory, order supplies, and help minimize product loss.
Address customer questions and concerns professionally and efficiently.
Operate point-of-sale systems and other store management software.
Review work orders, vehicle inspection reports, and service documentation for accuracy and completeness.
Maintain a clean, organized, and welcoming store environment.
Help ensure compliance with workplace safety procedures and applicable environmental regulations.
Assist with employee training, scheduling, performance management, and daily team supervision.
Promote teamwork, accountability, and a positive customer experience.
Perform additional responsibilities as needed to support store operations.
Qualifications
Previous management or supervisory experience preferred.
Automotive service or retail experience is a plus.
High school diploma or equivalent preferred.
Strong communication, leadership, and problem-solving skills.
Comfortable using computers, point-of-sale systems, and basic business software.
Ability to understand sales reports, budgets, and store performance goals.
Strong organizational skills and attention to detail.
Ability to communicate effectively with customers and team members.
Bilingual English/Spanish skills are a plus.
Ability to meet applicable pre-employment screening requirements.
What We Offer
Competitive Pay
Performance-Based Bonuses
Career Growth and Advancement Opportunities
Medical, Dental, and Vision Benefits
Paid Holidays and Vacation
Supportive, Team-Oriented Work Environment
Join Our Team!
At Western Automotive Group, we believe a successful store starts with great people. We value employees who take pride in their work, support their teammates, and bring a positive attitude to work each day.
If you're a dependable leader who enjoys helping customers, developing a team, and getting things done, we'd like to hear from you.
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