Scheduling Specialist

Fairview Range is hiring an Scheduling Specialist for our Scheduling department in Hibbing, MN.

As a Scheduling Specialist you will be supporting this customer focused business cycle process by performing the necessary activities to schedule patients and coordinate System resources for future patient services. Accurately collects, analyzes and records the established data sets and completes the scheduling processes to enable other System personnel to subsequently efficiently greet and register patients according to their clinical needs and preferences. Focuses at all times on providing a positive and memorable experience for the patient and/or their authorized and designated representatives and other customers, while ensuring that the System is able to secure appropriate reimbursement for the services provided. Performs all responsibilities in a manner that complies with the standards established by the Hospital, Clinic, outside regulatory and accreditation agencies, and consistent with the System's Mission and Values, established protocols, and commitment to exquisite customer service and continuous quality improvement.

Schedule: This position will work 72-80 hours per two weeks. The shift length will be 8-hours days. Weekends: None.

Internal posting through: 11/16/26

About Fairview Range

Fairview Range is an affiliate of Fairview Health Services. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Hospital, Fairview Range Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), and Fairview Range Home Care and Hospice.

Apply today to join our 34,000+ employees and 5,000+ system providers working to build lasting relationships with the people we serve: our patients, our communities, and each other. 

As an Scheduling Specialist, your responsibilities will be:  

• Accurately collects and enters all required demographic, insurance/financial, authorization and clinical data elements necessary to schedule designated patient services.
• Collect patient's special needs and documents that within the system.
• Reviews physician orders and other documentation according to internal policy and regulation as applicable
• Uses the scheduling work queues and other software available, to ensure that necessary resources are available and can be effectively coordinated.
• Prior to scheduling services, conducts necessary third party eligibility and benefit level verification. 
• Prior to scheduling services, completes the activities necessary to complete patient financial education and balance resolution. 
• Uses the scheduling system and other documentation to provide necessary information to the patient and/or their authorized and designated representative which includes communicating any clinical preparation and other arrival instructions as applicable including appropriate directions to admission dept and expected arrival time.
• When applicable, scheduler will complete the check in process for our patients. 
• Provides input and assists appropriate personnel in developing and modifying the scheduling system resource templates when new services are added or existing services are changed.
• Identifies and communicates to the appropriate personnel, information necessary to adequately maintain our Range Insurance Payer grid.
• Attends educational offerings, department meetings, and/or huddles which will enhance skills and maintain current knowledge base and build on better teamwork.
• Follows both HIPAA Standards and Regulatory Requirements.
• Responsible for and maintaining all related information to the Revenue Cycle.
• Performs all other duties as assigned.
• Complies with all policies and standards. 

Required Qualifications

• High School diploma or GED equivalent or
• 1 year of prior scheduling, clinical, or other healthcare provider business cycle or health insurance claims processing work experience
• Must be proficient in computer use

Fairview Range offers a generous benefits package, including but not limited to medical, dental,vision, PTO and Sick and Safe Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/rangenoncontract