Job Description

Job Title: NJ Billing Rep

Reporting to: Shipping & Receiving Supervisor

Classification: Full Time

Status: Non-Exempt

Comprehensive Benefits Package

At Pine Environmental Services, we believe our employees are our greatest asset. We are proud to offer a competitive and comprehensive benefits package that supports your health, well-being, and future, including:

3 Weeks of Paid Time Off (PTO) to start
401(k) with Company Match
Medical, Dental, and Vision Insurance
8 Paid Company Holidays
Additional voluntary benefits and professional development opportunities

Summary

A Client Support Billing Clerk is responsible for creating invoices, updating customer files, and sending invoices to customers in a timely manner. The Client Support Billing Clerk will also be responsible with working with customers and staff to resolve issues which arise in the day-to-day activities of the branch.

Primary Responsibilities:

Correspond with customers to resolve billing issues and queries.

Enter all inbound/outbound items into ERP System, update system notes (i.e. Infor M3)
Own warehouse administrative functions

Update and maintain billing records and documentation.
Interact with customers to respond to specific requirements.
Perform assigned administration related duties and responsibilities.
Maintain invoice records and support documents.
Collaborate with other departments to cater to customer needs.
Evaluate, analyze and verify dates of service and billed amounts.
Verify completeness and accuracy in client information before billing period.
Resolve all accounts within give time frame.
Update completely unbilled reconciliation once in week.
Initiate and perform additional billing responsibilities to meet set goals.

Verifies and maintains all customer related electronic records.

Any other duties necessary to assist the company achieve its objectives.

Requirements:

Excellent verbal communication, and the ability to convey important information clearly and effectively
Strong leadership and initiative
Congenial with ability to provide excellent customer service
Quick decision-making and problem-solving abilities
Excellent time management
Responsible, goal oriented and organized Strong attention to detail and able to multitask
Confident, proactive, and willing to take on workplace challenges
Great listening skills and ability to take direction

Pine Environmental Services believes in the growth and development of a diverse workforce. EOE/M/F/D/V

Essential Functions

This is a non-safety sensitive position. Employee will be in an warehouse environment. Employee will bend, walk, stand and may sit for long periods of time. This position is 70% sedentary and 30% active and may include activities such as walking, standing and bending). Must be able to lift up to 25 lbs assisted or unassisted.

Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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