The Leave & Accommodation Specialist is responsible for managing employee leave programs, workplace accommodations, and workers’ compensation processes. This role ensures compliance with federal, state, and local regulations, provides guidance to employees and managers, and partners with vendors and internal stakeholders to deliver a seamless experience. The position plays a critical role in supporting employee well-being and organizational compliance.

Essential Functions

Act as a liaison between the employee, third party administrators (TPAs), Human Resources (HR), other internal departments, and outside agencies.
Maintain accurate records of requests and outcomes, including timely reporting.
Negotiate and resolve sensitive and controversial issues in consultation with Legal and HR.
Maintain and exchange information with internal and external departments or agencies to explain policies, procedures, rules, regulations, and guidelines concerning workers' compensation.
Track and manage requests, ensuring timely communication and documentation.
Coordinate return-to-work processes and ensure compliance with applicable laws.
Partner with managers and employees to implement reasonable accommodation.
Maintain accurate documentation and prepare required reports.
Serve as primary point of contact for leave, accommodation, and workers’ compensation inquiries.
Provide clear communication and guidance to employees and managers throughout processes.
Ensure organizational compliance with federal and state-specific regulations.
Perform other duties as assigned by leadership.

Education & Essential Qualifications

Bachelor’s degree in Human Resources, Business Administration, or related field or four plus years experience in lieu of degree.
3+ years of experience in leave administration, accommodations, and/or workers’ compensation.
Strong knowledge of FMLA, ADA, and workers’ compensation regulations.
Excellent organizational and communication skills.
Ability to manage sensitive information with confidentiality.
Proficiency in HRIS and leave management systems
Attention to detail and accuracy
Strong problem-solving and decision-making abilities
Customer-focused approach

Work Environment

While performing the essential duties of this position, the individual regularly works indoors in an office environment and may be required to sit for extended periods. The individual will regularly be required to talk, hear, see, use a computer keyboard, mouse, telephone, and other standard office equipment. The noise level in the primary work environment is generally quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

The anticipated salary range for this position is, $70,000.00 - $80,000.00 and includes benefits such as the following:

Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

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