Quality Manager

Duties and Responsibilities:

Serves as the primary contact for all Quality, Food Safety, and Regulatory issues.

Develops implements and manages the Quality and Food Safety System.
Develops, maintains and ensures compliance of a qualified HACCP program.
Coordinates all internal, 3^rd party and regulatory audits.
Ensures the effectiveness of the Master Sanitation and Pest Control programs for the facility and any associated food grade storage areas
Analyzes QA data to measure, assess, and improve product quality performance.
Communicates compliance results to operating groups, ensures timely feedback and provides technical support to operate processes at target.
Acts as quality liaison with customers for quality related issues, complaints and corrective actions.
Works with both internal and external customers to develop/execute qualification and validation protocols. Collect, summarize and publish all related quality data.
Develops new product specifications and inspection plans as per customer requirements.
Utilizes customer and consumer complaint data to identify root cause, then communicates and provides support to implement process/product improvements.
Determines the disposition of all raw materials, packaging and finished product HOLD orders.
Develops a Quality and Product Safety System that consistently meets regulatory, customer and third party audit requirements.
Notify Supervision of any repairs or adjustments that are required.
Performs and is acting In-House SQF Practitioner.
Update and maintain monthly trending reports with regard to customer and consumer complaints, corrective actions, environment results and foreign material.
Maintain SQF policies and forms.
Write new SOP’s under the direction of the Director of QA.
Assist with training Team Members on Allergen and all Preserved Identity of Foods on the production floor and the use of new SOP’s and forms.
Assist with root cause investigations, Corrective Action/Preventive Action and related documentation.
Run the Approved Vendor Program for all receiving and shipping functions as it relates to food quality and safety of raw materials and packaging materials.
Collect all documents and maintain all data for corrective actions, specifications, Third Party Audits, HACCP and Letters of Guarantees.
Maintain hazard analysis of ingredients and add new ingredients requested by R&D.
Run the Contract Service Provider Program
Assist with special research projects as it relates to food safety and food quality.
Perform all duties necessary to meet SQF, CKS, and/ or Government requirements and standards as prioritized by CKS Packaging.
Inform Management of ANY Food Safety or Quality issues or of any processes, which become noncompliant with specified requirements.
Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
Validate any Food Safety or Quality changes.
Controls further processing or delivery of nonconforming products in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
In the absence of immediate supervisor, will assume necessary operational and administrative duties.
Provide leadership, direction and performance feedback for all direct reports including employee conferences, counseling session, disciplinary actions and annual performance reviews.
Develops and revise product specifications as per customer requirements
Schedules all lab personnel.

Learn more about this Employer on their Career Site