Administrative Asst IV - DRS

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Administrative Asst IV - DRS 
Job Title: Administrative Asst IV 
Agency: Health & Human Services Comm 
Department: Client Services Administration 
Posting Number: 22885 
Closing Date: 11/16/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $3,410.00 - $4,837.08 
Pay Frequency: Monthly
Salary Group: TEXAS-A-15 
Shift: Day 
Additional Shift: Days (First) 
Telework: Not Eligible for Telework 
Travel: Up to 5% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location: Lufkin State Supported Living Center 
Job Location City: POLLOK 
Job Location Address: 6844 N US HWY 69 
Other Locations: Pollok; Lufkin 
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN 
YN,YNS 
 
 

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. 

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Administrative Assistant IV performs complex data-based work: moderate secretarial/clerical tasks focusing on typing, filing, scanning, and organization of documents under the general supervision of the Director of Residential Services. Other duties may include, but not limited to reception duties, timekeeping, maintaining office inventory for the DRS office and Campus Coordinators, preparing training/rosters for the DRS direct reports, and the coordination of confidential information. The shift generally begins at 8:00 am through 5:00 pm, Monday through Friday. Some flexible hours may be required to complete special assignments.  

Essential Job Functions (EJFs):

Attends Work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

• Establish and maintain positive supportive relationships with employees, individuals served and individual's family members and friends.
• Establish and maintain practices that ensure the accurate and timely flow of written and verbal communication within and between departments, and with residents’ families.
• Completes typing of all professional reports by date assigned.
• Files all documents accurately, as assigned.
• Performs duties of other clerical staff in their absence.
• Continually enhance job performance by participating in career growth and developmental activities.
• Consistently performs special assignments to the performance expectations specified by the Director of Residential Services.
• Ensures all time keeping is entered correctly and approved by the Director of Residential Services.
• Ensure filing of staff files are maintained and updated as necessary.
• Maintain facility calendars for residents’ visits on and off campus, as well as for community outings.
• Maintain/update the Distribution Lists that are assigned to this position
• Prepare Individual Support Plan packets, including consents, to be sent out to guardians/LARs by specified deadlines.

Knowledge, Skills and Abilities (KSAs):

• Working knowledge of business English, spelling, punctuation, grammar, arithmetic; and or modern practices and procedures.
• Knowledge of the principles of office management.
• Skill in word processing or shorthand to take and transcribe dictation of automated equipment and software.
• Ability to type accurately at a speed consistent with work requirements.
• Ability to apply knowledge of departmental rules, regulations, procedures, or principles of office management to work problems; to keep complex and confidential records; to prepare automated equipment to format forms and tables; to train other employees.
• The Administrative Assistant IV should demonstrate a dedication to public services and have a commitment to excellence in service delivery.
• The Administrative Assistant IV should have a history of establishing positive relationships with co-workers, the ability to effectively communicate information to others and understand/carry out instructions.

Preferred Qualifications: Advanced computer skills, familiar with LAN operations, demonstrates competence in Microsoft Office Package, etc. Ability to create and design custom forms and reports in Excel.

Registrations, Licensure Requirements or Certifications:

Must possess valid Texas driver’s license is required.  Eligible driving record required based on HHSC Fleet Management policy.

Initial Screening Criteria:

• High School Degree or GED is required

• Two years of experience in comparable duties to an Administrative Assistant is required

• Associate’s degree or 60 semester hours in Business, Allied Health, or related fields preferred.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.