Receptionist

Luxury Senior Living Communities

 In Coral Gables, Kendall, Homestead & Weston

Is looking for

Front Desk Receptionist

 for its

Palace Gardens
 

 A 200-bed Assisted Living & Memory Care Community
 

 3100 NE 8 Street, Homestead

(Across the Street from Baptist Homestead Hospital)

Winner of Silver award for

Best Assisted Living & Memory Care on the Boards

by the National Association of Homebuilders 55+, 2016

The #1 Priority of this position is…

• Answer phones.
• Make the best first impression & provide effective customer service.
• Promote positive public relations with residents, family members and guests.
• Interact with the residents & greet incoming visitors. Direct visitors to proper locations.
• Be attentive to surroundings and help as necessary.
• Provide clerical support for the administrative staff.

Essential Duties & Responsibilities 

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

Qualifications 

• Previous experience in work involving public contact such as customer service, is desirable.
• Must have excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Must be computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required. College education preferred.

The Ideal Candidate 

• Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
• Flexible as to work schedule. Must be available to work on weekends, holidays & in emergencies.
• Must be able to work under pressure and multi-task.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
• Must enjoy teamwork.