Genki Diner - Front of House: Server, Hostess, Cashier, Busser

Primary Job Function: Under the direction of the store supervisors or managers, the FOH-T position is considered an entry-level Trainee. The incumbent is given specific and detailed instructions on the tasks to be performed, the procedures to be followed, and how the finished work will be submitted.  Work assignments are clear-cut, routine, selected, and designed to develop the employee for career progression. The goal for this incumbent is to learn and become competent in all duty stations within a 90-day probationary period. 

General Duties:

• Complies with all company policies and procedures, updates, changes, and/or new material, policies, and/or procedures Genki Sushi USA, Inc. sets forth.
• Required to maintain dining room cleanliness and organization consistently. 
• Ensures proper sanitation of the dining room area according to company standards.
• Works with management to ensure the cleanliness of the restaurant’s interior and exterior premises.
• Ensures that customers are consistently satisfied with their dining experience daily.
• Demonstrates and ensures that the proper customer service standards of Genki Sushi USA, Inc. are followed.
• Professional and calm while dealing with disgruntled customers and complaints.  
• Notifies store supervisors or managers of any customer complaint.
• Attends all pre-/post-shift briefings and scheduled meetings.
• Learn and become competent in all duty stations.

Essential Duties:

• Performs all essential job functions as required by a FOH staff member:
• Server
• Host
• Cashier
• Able to efficiently run every station in the front of the house, including but not limited to the following: host, cashier, refreshment, and bar.
• Assist with the proper storage and organization of deliveries on time.
•  Follows safe stock levels according to company standards. 
• Communicate and report to store supervisors or managers on all FOH operational issues and service concerns daily and/or immediately if necessary.
• Performs other assignments and duties as determined by the store supervisors or managers.

Other Duties/Functions:

• Responsible for checking and working all scheduled shifts as posted.
• Notifies the store supervisors or managers of any personnel changes.
• Attends mandatory staff meetings.
• Adheres to all State OSHA, food, and sanitation requirements. 

Job Knowledge, Skill, and Ability:

• Be organized, clean, and neat in a work environment
• Able to remember, recite, and promote menu items

Working Conditions:

• Primarily works indoors in a restaurant environment.  
• Will be exposed to abnormal temperatures as required by job duties (kitchen, refrigerators, freezers).
• Exposure and use of chemicals will be required for restaurant cleaning and sanitation.