Senior Support Worker - Adults Residential

Senior Residential Support Worker – 2 Month Contract

Essential

• Experience in residential care, supported living, or social care environments.
  
• Experience supporting adults with mental health, physical health, or complex support needs.
  
• Ability to work flexible shifts, including evenings, weekends, and sleep-in duties.
  
• Strong communication and interpersonal skills.
  
• Ability to support and motivate service users to achieve positive outcomes.
  

Job Description

Summary

Responsibilities

• Service User Support
  • Provide high-quality care and support within a residential setting.
    
  • Promote independence and encourage service users to achieve agreed outcomes.
    
  • Support individuals with daily living activities, personal care, and community participation.
    
  • Assist service users in developing and maintaining life skills.
    

• Residential Service Delivery
  • Support the Manager with the day-to-day operation of the service.
    
  • Take responsibility for designated areas of work within the service.
    
  • Maintain a safe, supportive, and positive living environment.
    
  • Ensure care delivery aligns with care plans and organisational procedures.
    

• Outcome-Based Care
  • Support service users to achieve their outcome-focused care objectives.
    
  • Monitor and record progress against support plans.
    
  • Encourage choice, dignity, independence, and inclusion.
    
  • Promote positive risk-taking where appropriate.
    

• Staff Support & Team Working
  • Support colleagues in delivering high-quality care services.
    
  • Collaborate with the wider care team and external professionals.
    
  • Contribute to handovers, team meetings, and service reviews.
    
  • Share information appropriately to maintain continuity of care.
    

• Safeguarding & Welfare
  • Promote the safeguarding and wellbeing of vulnerable adults.
    
  • Recognise and report safeguarding concerns in accordance with procedures.
    
  • Ensure the safety of service users, visitors, and colleagues.
    
  • Respond appropriately to challenging situations.
    

• Record Keeping & Reporting
  • Maintain accurate records and documentation.
    
  • Complete daily notes, incident reports, and care records.
    
  • Ensure all records meet service standards and regulatory requirements.
    

• Community Access & Activities
  • Support individuals to access community activities and services.
    
  • Escort service users to appointments, activities, and holidays.
    
  • Promote social interaction and community engagement.
    

Working Environment

• Residential care setting supporting adults with mental and physical support needs.
  
• Shift-based rota covering Monday to Sunday.
  
• Evening, weekend, and sleep-in duties required.
  
• Regular interaction with vulnerable adults who may occasionally present distressed, challenging, or complex behaviours.
  
• Team-based environment focused on delivering person-centred care.
  

Person Specification

Qualifications

• Essential
  • NVQ Level 3 in Health & Social Care (or equivalent) or significant relevant residential care experience.
    

• Desirable
  • Leadership or supervisory training.
    
  • Safeguarding Adults training.
    
  • Medication administration training.
    

Knowledge

• Essential
  • Understanding of person-centred and outcome-based care.
    
  • Knowledge of safeguarding adults and care standards.
    
  • Understanding of supporting individuals with physical and mental health needs.
    
  • Awareness of equality, diversity, dignity, and inclusion principles.
    

Experience

• Essential
  • Experience in residential care, supported living, or social care settings.
    
  • Experience supporting adults with mental health and/or physical support needs.
    
  • Experience implementing care plans and support plans.
    
  • Experience maintaining accurate records and reports.
    

• Desirable
  • Previous local authority or adult social care experience.
    
  • Experience supporting staff or taking lead responsibility within a service.
    
  • Experience working with complex behaviours or challenging situations.
    

Skills & Competencies

• Essential
  • Excellent communication and interpersonal skills.
    
  • Ability to build positive relationships with service users.
    
  • Strong organisational and time-management skills.
    
  • Ability to work independently and as part of a team.
    
  • Ability to remain calm under pressure.
    
  • Good observation, recording, and reporting skills.
    
  • Strong problem-solving and decision-making abilities.
    

Additional Information

• This is a 2-month temporary contract.
  
• Rate: £21.38 per hour (Umbrella).
  
• Location: Hobbs Field, Horsham.
  
• 37 hours per week.
  
• Shift rota covering Monday to Sunday.
  
• Sleep-in duties required on a rota basis.
  
• Flexibility to work evenings, weekends, and support holidays where required.
  
• Pay is provided on a bi-weekly basis.
  
• Previous residential care or adult social care experience is highly desirable.