Specialist 1, Family Connections Center

Job Description

The FCC Specialist serves as the first point of contact for parents, guardians, and visitors at the Family Connections Center. This role is responsible for answering phones, assisting with visitor check-in, and supporting the FCC team with parent inquiries, ensuring families receive timely and accurate information. The Specialist helps create a welcoming and supportive environment, provides excellent customer service, and connects families to the appropriate staff or resources within the district.