26-655.B - IT Sr. Systems Analyst - Operations

Essential Job Responsibilities:

• Serve as a trusted technology partner to Upstream (Operations) business units, learning their workflows and priorities firsthand, and representing those needs within the IT Department.
• Envision, design, and deliver custom IT solutions to the Upstream business that deliver measurable value in terms of automation, efficiency, data accuracy, or improved controls.
• Use AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude, Replit) to accelerate development cycles, prototype solutions, and explore innovative approaches to complex business problems.
• Write, optimize, and maintain SQL queries, data models, stored procedures, and database integrations to support application functionality, reporting, and data analysis needs.
• Use current technology and cloud-based platforms (such as AWS) to help modernize the Upstream application portfolio, improving reliability, operational efficiency, and cost-effectiveness.
• Oversee all phases of projects from conception through completion—including scope, schedule, and budget—keeping end users engaged through timely and relevant communication.
• Manage multiple projects simultaneously using standard project management tools and practices, maintaining clear prioritization and stakeholder alignment throughout.
• Manage the activities of third-party software vendors and development partners in the delivery of IT solutions; evaluate vendor proposals, coordinate deliverables, and ensure contractual commitments are met.
• Translate business requirements and project documents into technical specifications for development by internal or external resources; review and validate delivered solutions against acceptance criteria.
• Own solutions across their full lifecycle—from requirements gathering and build through deployment, user training, ongoing iteration, and continuous improvement based on operational feedback.
• Produce clear technical and functional documentation; communicate progress, risks, and tradeoffs to both technical teams and non-technical business stakeholders.
• Continuously evaluate deployed solutions for performance, usability, and alignment with evolving business needs, recommending and implementing improvements as appropriate.
• Stay current with emerging technologies, AI tooling, development methodologies, and industry trends relevant to enterprise application development and operations technology.
• Adheres to the company's values—integrity, ownership, urgency, alignment, and innovation.
• Supports company vision and mission.
• Adheres to established work schedule, attendance standards, and is punctual to work and meetings.
• Maintains employee confidence and protects company assets, including intellectual property, by keeping information confidential.
• Contributes to team effort by accomplishing related results, as needed.

Other Job Responsibilities:

• Builds customer confidence; is committed to increasing customer satisfaction; sets achievable customer expectations; assumes responsibility for solving customer problems and removing blockers.
• Ensures commitments to Upstream (Operations) are met; solicits opinions and ideas from operational stakeholders; responds to inquiries and advocates for business needs within IT.
• Promotes knowledge sharing and collaborative problem-solving across IT and business teams; provides guidance to colleagues and helps strengthen the organization's capability to deliver modern solutions.
• Other duties as assigned by management.

Qualifications:

• Five (5) years minimum experience in Information Technology (and/or related fields), including systems analysis, application delivery, business analysis, or project management.
• Demonstrated ability to design, develop, and ship functional software applications or technology solutions—whether through formal employment, independent projects, or AI-assisted development workflows.
• Strong SQL skills, including complex query development, relational data modeling, data validation, troubleshooting, and interpretation of results for business reporting.
• Proficiency with AI-assisted development tools such as GitHub Copilot, Cursor, Claude, ChatGPT, Replit, or equivalent platforms.
• Experience managing or coordinating the work of third-party software vendors or development partners.
• Strong analytical and problem-solving skills with a proven ability to navigate ambiguous or incomplete requirements and translate them into working solutions.
• Excellent verbal and written communication skills, with the ability to engage effectively with both technical teams and non-technical operational audiences.
• Ability to complete multiple, diverse tasks of differing priorities with minimal supervision.
• Outstanding organizational skills and strong personal accountability for outcomes.
• Experience in Oil & Gas operations—including upstream production, drilling, or field data management—is strongly preferred and viewed as a meaningful differentiator for this role.
• Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public.

Education Requirements:

• Bachelor’s Degree from an accredited four-year university or college with a degree in Information Technology, Computer Science, Business Administration, Project Management, Engineering or related field of study, or relevant experience.

Certifications, Licenses, Registrations:

• Experience with public cloud technologies is strongly preferred, but not required
• Certification in Advanced Information Technology Infrastructure Library (ITIL), Information Technology Software Management (ITSM). LEAN and/or Six Sigma, preferred, but not required.
• Project Management Professional (PMP) certification, preferred, but not required.