Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

This role is eligible for fully remote work

How you'll make an impact

- Provides leadership and direction for the GB Specialty Life Sciences Vertical, ensuring strong oversight of all vertical client relationships and claims handling functions.

- Manages a team of highly skilled claims handlers and holds ultimate responsibility for their performance.

- Directly oversees the handling of the largest and most complex claims within the vertical.

- Approves personnel activities, including hiring, training and development, and the evaluation of staff performance.

- Serves as the face of the Life Sciences vertical, participating in conferences, authoring white papers and thought leadership articles, and speaking on industry panels.

- Conducts case reviews and evaluates claims staff through ongoing review of statistics, open/closed file evaluations, and substantive file reviews.

- Participates in key planning and strategic decision-making processes.

About You

Required:

Bachelor's degree and a minimum of 12 years related experience required.

Preferred:

JD Highly Preferred
Managed Life Sciences Claims

Behaviors:

Excellent communication skills

#LI-DF1

#GBSpecialtyCareers

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Learn more about this Employer on their Career Site

Life Sciences - Vertical Leader