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Patient Services Representative - CCP Express Care Hummelstown

UPMC
Posted 6 months ago, valid for 10 days
Location

Hummelstown, PA 17036, US

Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • UPMC Children's Community Pediatrics is seeking a Part-Time Patient Services Representative for their Hummelstown and Mechanicsburg offices.
  • The role requires weekend and evening availability, with clinic hours from 4:30 PM to 9 PM on weekdays and varying hours on weekends.
  • Candidates should have two years of experience in a medical, billing, fiscal, or customer service role, along with a high school diploma or equivalent.
  • The position involves patient interaction, scheduling, financial advocacy, and administrative tasks, with a preference for those familiar with medical terminology and health records systems.
  • Salary details are not specified, but UPMC is an Equal Opportunity Employer, welcoming applications from individuals with disabilities and veterans.

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the offices in Hummelstown and Mechanicsburg.

Weekend and evening availability required to support the hours of operation.

Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun

Registration and billing experience preferred.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
  • Scheduling: Arrange follow-up appointments and connect patients to services.
  • Support: Help patients navigate the healthcare system and provide clear instructions.
  • Technology: Register patients in Biometrics and promote MyUPMC portal.
  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
  • Admin Tasks: Handle phone calls, scan records, and perform office duties.


  • Completion of high school or equivalent.
  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.
  • Knowledge of medical terminology preferred.
  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran




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