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  2. 92615, Huntington Beach, CA
  3. Night customer care manager
  4. Customer Service Rep, Long term care

Customer Service Rep, Long term care

Lincare
Posted 4 months ago, valid for 8 days
Location

Huntington Beach, CA 92615, US

Salary

$16.9 - $23 per hour

Contract type

Full Time

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Sonic Summary

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  • The position offers a pay range of $16.90 to $23 per hour for an employee who will handle calls from Long Term Care customers and manage orders.
  • Job responsibilities include logging incoming calls, cleaning medical equipment, and following up on deliveries from 9am to 6pm.
  • Candidates must possess a high school diploma or GED, along with related experience or training.
  • Effective communication skills and the ability to analyze documents are essential for this role, as well as assisting in training new employees.
  • The physical demands of the job include frequently lifting up to 10 pounds and occasionally up to 25 pounds.

Offering $19 to $20 per hour

 

This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.

Job Responsibilities:

  • Log all incoming calls
  • Hours 9am to 6pm
  • Warehouse - cleaning of medical equipment
  • Add new residents to existing LTC customer data base as necessary
  • Follow up on delivery of requested items
  • Answer questions and troubleshoot customer issues
  • After-hours dispatching when scheduled
Qualifications
  • Read and analyze documents such as customer orders
  • Effectively communicate with co-workers and customers alike
  • Help with the training of employees
  • Apply common sense understanding to carry out oral and written instructions

Education and Experience:

  • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
  • Computer literacy is necessary

Physical Demands:

The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.



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