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Family Care Specialist

Service Corporation International
Posted 5 months ago, valid for 8 days
Location

Indianapolis, IN 46262, US

Salary

$40,000 - $80,000 per year

Contract type

Full Time

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Sonic Summary

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  • The Family Service Counselor position involves serving client families by making at-need cemetery arrangements and selling pre-need arrangements.
  • The role requires a high school diploma or equivalent, with no prior experience necessary.
  • Key responsibilities include building at-need charts, verifying files, and designing memorials while providing exemplary personalized service.
  • Compensation for this position ranges from $40,000 to $80,000, with higher earnings potential based on exceptional performance.
  • The job is located in Indianapolis, Indiana, and the candidate must be certified in all relevant processes and procedures.

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families

JOB RESPONSIBILITIES 

  • Builds at-need charts
  • Verifies at-need files before sent for verification
  • Performs blind checks
  • Follows up with memorial renderings, processes and timelines
  • Notifies families when flowers are placed
  • Sets Arrangement Continuation Appointments
  • Designs memorials
  • Serves at-need cemetery families that currently own property
  • Sets follow-up visits at the at-need arrangement conference
  • Logs information for Family Service Counselors
  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families
  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner
  • Ability to resolve routine problems promptly and effectively
  • Ability to adapt to change in priorities

Compensation: $40,000 to $80,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code: 46208

Category (Portal Searching): Sales

Job Location: US-IN - Indianapolis


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By applying, a Service Corporation International account will be created for you. Service Corporation International's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.