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Onsite | Monday–Friday
Hours: Monday through Friday, 8:00 AM – 4:30 PMÂ
575 Riley Hospital Drive, Suite 1340, Indpls 46202
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Position Summary
The Registration Specialist facilitates efficient patient flow from point of entry through completion of services in a timely, accurate, and professional manner. This role is responsible for obtaining and verifying patient demographic, insurance, and financial information to ensure accurate records, optimal reimbursement, and positive clinical outcomes. The position also supports scheduling, patient communication, and front‑line customer service operations.
Top Responsibilities
Check out patients and families, ensuring a positive and professional experience
Collect and verify patient demographics and insurance information
Schedule appointments, including MRI scheduling, in a timely and accurate manner
Handle pool messages, orders, faxes, etc.
Primary Systems & Tools
Cerner / Epic
RightFax
Microsoft Outlook
Required Qualifications
High School Diploma or GED required
Prior experience in a healthcare setting preferred
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
Preferred Knowledge, Skills, and Abilities
Ability to interpret insurance information and benefit coverage
Working knowledge of clinical practices and medical terminology preferred
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to manage multiple tasks in a fast‑paced healthcare environment
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Work Environment
Fast‑paced medical office setting
Frequent interaction with patients, families, and clinical staff
- Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
- IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
- A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
- With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
- At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
- Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
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