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Position Details
Schedule: Monday–Friday, 8:00am to 4:30pm
No holidays or weekends (Onsite)
Location: Methodist Hospital Professional Center I & II
Top Responsibilities
Patient check-in and check-out
Insurance verification
Pre-registration
Managing work queues
Rescheduling appointments
Processing referrals
Top Skills for Success
3–6 months of medical office experience
Strong time management and critical thinking skills
Ability to multi-task and adapt in a fast-paced environment
Receptive to constructive feedback
Team-oriented mindset
Team Environment
Fast-paced, high-volume clinic
Role Summary
Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:
Collecting financial and demographic information for accurate records
Scheduling appointments and interviewing patients for medical details
Explaining charges and policies
Validating and entering charges into systems
Collecting payments
Answering calls and directing patients/visitors appropriately
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Requirements
High School Diploma/GED required
Prefer experience in a healthcare setting
Ability to learn and retain medical coding (ICD-10, CPT preferred)
Knowledge of insurance interpretation, clinical practices, and medical terminology preferred
Basic proficiency in MS Office (Word, PowerPoint, Excel)
- Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
- IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
- A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
- With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
- At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
- Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
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