VIP Transportation Specialist

• Deliver an exceptional guest experience through a high level of personalized service and professionalism. o Open vehicle and building doors for guests.

• Maintain a professional appearance and demeanor at all times while representing the organization. • Maintain confidentiality and exercise discretion when interacting with VIP guests. 

• Adhere to all traffic laws, company policies, and safety standards. 

• Provide safe, timely, and professional transportation for VIP guests, executives and team members.

 • Deliver exceptional family style service throughout the transportation experience. 

• Coordinate transportation schedules and maintain communication with Security department as necessary for dispatching purposes. 

• Inspect vehicle condition before and after use. Maintain cleanliness and organization of vehicles. 

• Completes required logs, trip records, mileage reports, and incident documentation accurately and timely.

 • Report unsafe or hazardous conditions. 

• Maintain confidentiality and discretion when providing transportation services. 

• Provide accurate and timely documentation and reports on departmental activities and status including vehicle damage, statements, and conditions which require attention and/or repair.

 • Obey all traffic laws on and off property and immediately reports and traffic citations to the Security Shift Manager.

 • Support special events, group transportation, airport transfers and other transportation related assignments as needed.

 • Perform other duties as assigned by management

Responsibilities

o Open vehicle and building doors for guests.

 o Assist guests entering and exiting vehicles and facilities. 

o Load and unload luggage and personal belongings.

 o Ensure guest comfort by accommodating reasonable requests and preferences. 

o Establish rapport and build lasting relationships with guests to encourage repeat visits to the property. 

o Collaborate closely with the Executive Host team to coordinate and support the needs of VIP guests

Qualifications

• Previous chauffeur, executive driver, or luxury transportation experience required, preferably in a guest-focused or hospitality environment. 

• Exceptional customer service and communication skills. 

• Demonstrated emotional intelligence with the ability to interact professionally with a diverse range of guests. 

• Polite, respectful, and courteous demeanor with impeccable manners.

 • Strong interpersonal skills and the ability to build positive guest relationships. 

• Ability to maintain confidentiality and exercise discretion when interacting with VIP guests.

 • Valid driver's license with a clean driving record required.