International Voice Process- Process Executive-Indore

Annova Solutions

Posted 3 days ago, valid for 12 days

Indore, Indore Division 452007, MP

Competitive

Full Time

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Sonic Summary

The job involves calling US record-keeping offices to facilitate record retrieval and conducting research on information accuracy.
Candidates should have strong work ethics, discipline, and attention to detail, along with excellent communication skills.
The role requires working in US shifts and a background in US healthcare voice is advantageous but not mandatory.
Applicants should have a willingness to commit to the role for at least 18 months.
The salary for this position is competitive, although the specific amount is not mentioned.

Responsibilities:

1. Call US Record keeping offices of Providers and other businesses for facilitation of record retrieval

2. Conduct Research on accuracy and sufficiency of information for target offices

3. Create accurate, professional notes about the progress of the case

4. Interact with other stakeholders in the ecosystem to derive/share information about cases

5. Look for process improvement opportunities while performing the role and contribute in improving the process on a continuous basis

1. Strong work ethics, discipline and attention to details.

2. Strong spoken and written communication skills

3. Ability to work in US shifts

4. US Healthcare voice background is a definite advantage, but not a must have

5. Track record of and willingness to work in a role for at least 18 months

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