Supervisor of Mobile Repair

Build Your Career With a Team That Keeps America Moving

Cypress Rail Solutions is hiring a Supervisor, Mobile Repair to lead field-based railcar repair operations across multiple customer locations. This position is responsible for providing hands-on leadership, coordinating daily activities, supporting safe and compliant work practices, and ensuring quality repairs are completed efficiently and to industry standards.

As a Supervisor, Mobile Repair, you'll serve as the primary point of contact for Mobile Repair Unit (MRU) technicians while supporting operational performance, workforce development, customer satisfaction, and regulatory compliance. This role combines technical railcar repair knowledge with leadership, planning, and field coordination responsibilities.

If you thrive in a fast-paced environment, enjoy leading teams, and want to play a critical role in keeping rail operations moving safely and efficiently, this opportunity is for you.

What You'll Do

• Provide day-to-day leadership, guidance, and operational support for assigned Mobile Repair Unit technicians.
• Coordinate technician deployment, work schedules, and repair activities across multiple customer locations and geographic territories.
• Assign work based on technician qualifications, workload demands, and repair requirements.
• Monitor job progress to ensure adherence to company procedures, customer expectations, safety requirements, and regulatory standards.
• Serve as the primary field contact for technicians regarding repair activities, operational concerns, scheduling needs, and site-specific issues.
• Support safe work practices and ensure compliance with company policies, customer requirements, FRA regulations, and AAR standards.
• Conduct field observations, workplace inspections, and safety audits to identify risks and reinforce safe behaviors.
• Monitor inventory levels and coordinate the procurement of parts, tools, and materials necessary to support field operations.
• Assist with the maintenance, repair, and readiness of mobile repair equipment, vehicles, and tools.
• Communicate workforce needs, operational challenges, and staffing requirements to operations leadership.
• Support training, coaching, development, and performance management of technicians.
• Utilize Railinc, Express Yard, and other systems to review repair data, identify billable repairs, and support operational reporting.
• Investigate and address safety, quality, productivity, and customer service concerns as they arise.
• Maintain accurate records, documentation, reports, and operational information.
• Perform other duties as assigned.

What We're Looking For

• High school diploma or GED required.
• Previous experience in mobile repair, railcar repair, tank car repair, industrial maintenance, or a related field.
• Prior leadership, supervisory, lead technician, or crew lead experience.
• Strong understanding of safety practices, workplace compliance requirements, and field operations.
• Valid driver's license and acceptable driving record.
• Ability and willingness to travel extensively, including overnight travel as required.
• Ability to work flexible schedules, including evenings, weekends, or on-call assignments when operational needs require.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and support operations across several locations simultaneously.

Preferred Qualifications

• Experience supervising mobile or field-based technicians.
• Experience within rail, refinery, industrial maintenance, manufacturing, or other regulated environments.
• Familiarity with customer-specific safety programs and worksite requirements.
• Experience with scheduling, workforce planning, timekeeping, and personnel coordination.
• Railcar or tank car repair certifications.
• Experience working with Railinc, repair management systems, or related operational software.

Why You'll Love Working Here

• Full-time, stable employment with a growing rail services organization.
• Opportunity to lead and develop skilled field technicians.
• Dynamic work environment with exposure to multiple customer locations and operations.
• Direct impact on safety, quality, productivity, and customer satisfaction.
• Professional growth opportunities within an expanding organization.
• Competitive compensation and comprehensive benefits package.

Join a company where your leadership matters, your expertise is valued, and your efforts help keep rail freight moving safely across the country.

Competencies

To perform this job successfully, an individual should demonstrate the following competencies:

Leadership & People Management

• Ability to lead, motivate, and develop field-based technicians.
• Provides clear direction, expectations, and constructive feedback.
• Addresses performance concerns fairly, respectfully, and promptly.
• Builds trust and credibility through consistency, integrity, and accountability.

Safety & Compliance Focus

• Demonstrates a strong commitment to workplace safety.
• Consistently enforces company policies, customer requirements, and regulatory standards.
• Identifies and addresses unsafe conditions and behaviors proactively.
• Effectively participates in incident investigations, corrective actions, and continuous improvement efforts.

Operational & Technical Acumen

• Working knowledge of railcar and tank car repair processes.
• Understands the unique challenges associated with mobile repair operations and field service environments.
• Balances safety, quality, productivity, and customer expectations in daily decision-making.
• Strong understanding of AAR, FRA, and company standards.

Communication & Coordination

• Communicates effectively with technicians, customers, and leadership.
• Provides timely updates and escalates issues appropriately.
• Coordinates resources and schedules to support operational objectives.
• Maintains professionalism in all interactions.

Adaptability & Problem Solving

• Responds effectively to changing schedules, customer needs, and operational priorities.
• Makes sound decisions in dynamic field environments.
• Maintains composure under pressure and addresses issues with professionalism.
• Applies technical knowledge and operational judgment to solve problems efficiently.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands listed below:

• Frequently stand, walk, climb, stoop, kneel, crouch, bend, and navigate active job sites and rail facilities.
• Move safely throughout rail yards, industrial facilities, refineries, and customer locations.
• Wear required personal protective equipment, including hard hats, safety glasses, gloves, high-visibility clothing, steel-toe footwear, hearing protection, and respiratory protection when required.
• Occasionally lift, carry, push, or move materials and equipment associated with field supervision responsibilities.
• Visually inspect repair work, equipment, job sites, and safety conditions.
• Communicate verbally with technicians, customers, and site personnel in active industrial environments.
• Travel by vehicle for extended periods and perform overnight travel as required.

Environmental

• Work is performed at rail yards, industrial facilities, refineries, customer sites, and other outdoor or semi-outdoor environments.
• Regular exposure to varying weather conditions including heat, cold, rain, snow, wind, and humidity.
• Exposure to moving rail equipment, industrial machinery, vibration, noise, dust, fumes, and other industrial hazards.
• Work may be conducted around elevated work areas, active rail operations, and heavy equipment.
• Schedule may include early mornings, evenings, weekends, overtime, and on-call responsibilities based on operational demands.
• Frequent travel and overnight stays may be required.

Education and Training

• High school diploma or GED required.
• Relevant railcar repair, industrial maintenance, mechanical, or supervisory experience preferred.
• Must maintain an insurable driving status and meet all CRS driver qualification requirements.
• Must successfully complete all required company, customer, regulatory, and safety training programs.

Requirements of Joining Our Team

Our comprehensive pre-employment process ensures the well-being and integrity of our team. To join our organization, candidates are required to:

1. Pass a mandatory drug test to maintain a drug-free workplace. Random, reasonable suspicion, and post-accident testing may also be required throughout employment.
2. Complete a comprehensive background check to confirm suitability for the position.
3. Provide documentation demonstrating eligibility to work in the United States through acceptable forms of identification.

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties assigned. This Job Description may change at any time as determined by Management.

Cypress Rail Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.