Customer Service Rep II

Preferred Bank

Posted 2 months ago, valid for 11 days

Irvine, CA, US

$21 - $25 per hour

Full Time

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Sonic Summary

The position involves providing customer service through transaction handling, including cashing checks and processing deposits.
Candidates should have a minimum of 3 years of experience in bank operations, with new account experience preferred.
Responsibilities also include balancing cash drawers, processing Night-Drop and Mail transactions, and cross-selling bank products.
The role requires strong communication skills and the ability to multitask effectively.
Salary details are not specified in the job description.

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.

Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, and new account.
Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
Process various Night-Drop and Mail transactions as needed
Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
Cross-sell bank products
Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

QUALIFICATIONS:

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