The Position

HKSTP is establishing a new paid One Community membership programme for organisations that want structured access to its Innovation & Technology ecosystem without taking physical space in its premises. In contrast to the services provided to park companies, which are anchored in physical presence, the membership programme serves organisations that are not yet established in Hong Kong — overseas and non-local corporates, tech ventures, investors, research institutes etc. Members pay a recurring fee for curated ecosystem services spanning business matching, investment deal flow, market extension tours, and access to industry networks and selected HKSTP programmes.

The programme is intended to extend HKSTP's reach and influence beyond its physical estate, build a qualified network of partners, investors and prospective tenants, and establish a recurring service-based revenue stream alongside leasing income.

The incumbent will own this membership programme end to end, carrying equal weight in planning and implementation — defining the membership proposition, tiered service catalogue and pricing architecture, building the operating model and processes to deliver it, and scaling it into a sustainable, well-governed platform. This is a build-and-run role for someone who has taken a membership or partner platform from concept to operating reality. Key responsibilities outlined below,

Programme Design and Business Planning

Own the end-to-end business plan, including value proposition, member segmentation, eligibility criteria and service tiering, with the boundary against HKSTP's other programme offerings.
Curate and maintain the service catalogue, with each offering assigned an owner, scope, cost, price and delivery service level.
Translate the strategy into an executable roadmap with staged rollout, decision gates, resourcing requirements and clear success criteria.

Membership Scheme and Monetisation

Develop the membership model in full: tier structure, benefit packaging, joining and renewal mechanics, member agreements and lifecycle management.
Build the pricing and monetisation architecture, validating price points and offering relevance through market sounding and member research.
Establish and maintain the commercial case: revenue projections, cost-to-serve, delivery effort and the conditions under which the programme becomes self-sustaining.
Work with Legal, Compliance and Finance to put in place membership agreements, fee handling, data privacy and brand-protection safeguards.

Programme Implementation and Operations

Stand up the programme from scratch — operating processes, member onboarding and screening, service request handling, delivery workflows, systems and reporting.
Plan and execute the programme launch across approval milestones, terms and conditions, promotion and recruitment planning, and internal process alignment.
Curate and run the member-facing service portfolio across business matching, investment deal flow, industry networking and market extension, working with the responsible delivery teams to secure quality and capacity.
Manage programme budget, delivery capacity and vendor or partner arrangements; continuously refine the offering based on usage, member feedback and cost-to-serve.

Member Acquisition and Engagement

Work closely with the Business Development team on member acquisition — jointly defining target member profiles, shaping the pitch and value proposition, supporting outreach to priority prospects, and providing the programme expertise needed to convert interest into membership.
Own the screening, admission and onboarding process to maintain programme quality and consistent eligibility standards.
Act as the principal relationship owner once members join, understanding their innovation, investment, commercialisation or talent objectives and matching them to the right HKSTP capabilities and ecosystem counterparts.
Identify and progress conversion opportunities into partnerships, investment, programme participation and, where appropriate, tenancy, in coordination with the account-owning teams.

Governance, Performance and Risk Management

Define and report programme KPIs, including members onboarded and retained, qualified matches, paid programme uptake, strategic leads generated, conversion outcomes and delivery cost per member.
Prepare Board, Committee and management papers, decision gates and progress reporting, and support decisions on continuation, expansion and investment.
Proactively manage the programme's key risks: dilution of tenant benefits, relaxation of eligibility standards and misuse of the HKSTP brand, and duplication with existing HKSTP platforms and programmes.

Collaboration and Leadership

Work as one team across Business Development and Ecosystem Development to secure delivery capacity and avoid duplication of existing offerings.
Establish clear handover protocols between acquisition, onboarding and service delivery, with defined ownership at each stage.
Manage external partners and act as the internal advocate and single point of reference for the programme.

Other relevant duties as assigned

The Candidate

University or post-graduate degree in Business Administration, PR, Communication or other related disciplines.
At least 15 years' work experience with relevant leadership in programme planning, platform or membership business development, or ecosystem and partnership management within a sizeable organisation.
Hands-on experience designing, launching and operating membership, alumni, partner or corporate club schemes for professional associations, industry bodies, chambers of commerce, corporations or comparable organisations — covering tier design, benefit packaging, pricing, recruitment and retention.
Strong commercial acumen, with a track record of building the business case, setting pricing, managing cost-to-serve and delivering revenue against target.
Good working understanding of the technology and innovation landscape, corporate partnerships, venture and corporate investment, and the university and research institute environment.
Proven capability in structured programme planning and execution — roadmaps, decision gates, service catalogues, KPI frameworks and CRM-based pipeline management — with the ability to deliver in a matrixed organisation without direct authority.
Excellent stakeholder management and executive presence, with the ability to influence Board and Committee members, government representatives, corporate executives, investors and academic leaders.
Excellent presentation and written communication skills in English and Chinese (Cantonese and Mandarin); experience working with Chinese Mainland and international stakeholders is an advantage.
Higher education or professional qualifications with less experience will also be considered.

What We offer

Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
5-day work week, attractive annual leave and additional special leave
Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
Professional training and career advancement opportunities
Accessible to various bus service with network across different locations in HK

Interested parties please submit your application by clicking “Apply Now”. Direct applicants who do not apply via the “Apply Now” will not be progressed further. Commencing position will be commensurate with qualifications, relevant experience, and competencies.

[This position is open for referral by Recruitment Agencies. The profile should be sent to our HR email h r d h @ h k s t p . o r g]. Please note that this email address is restricted to agencies. Direct applications will only be processed via the designated channel “Apply Now”.

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can refer to the Corporation’s Privacy Policy Statement at https://www.hkstp.org/privacy-policy/

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to foster a thriving innovation and technology (I&T) ecosystem that nurtures emerging companies, supports numerous research professionals and technology firms from various countries. This ecosystem focuses on developing sectors such as life and health tech, AI & robotics, fintech, and smart city technologies, etc.

HKSTP provides comprehensive support to attract and nurture talent, accelerating the commercialization of innovations for technology ventures. The Corporation continues to contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available at www.hkstp.org.

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Director, One Community Programme