- You will need to maintain all spaces to customer standards,maintain access lists for scan access.
- Monitor and enforce customer requirements for Power Spaceand Cooling in the rooms.
- Work with Facilities personnel from time to time to stayahead of the need for PSC upgrades to support newer hardware and customerneeds.
- Assist customers with physical installation anddecommissioning of racks of servers, network devices, and comms gear.
- Work JIRA tickets from SA/NE teams for hardwarereplacements – warrantied backfill or escorting vendor support techs into therooms to work on hardware that is under warranty.
- Working through any issues presented aswell as checking monitoring of machine rooms and walking the floor looking forany alerts or issues.
Requirements
- Experience in supporting a customer machine room.
- Experience in racking and cabling systems for operationaldeployments.
- Strong communication skills, ability to work with smallteam, customers, leadership, facilities, and Vendors to identify and resolveissues.
- Experience with creating and updating machine roomdrawings in Viso or similar tool.
- Experience with hands-on support for various hardwarefrom key vendors like HP, Dell, Cisco Arista, Juniper etc.
- Experience supporting fiber (looking for breaks testing)
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Desired Skills:
- Experience managing/ leading a team in supporting anagency Machine/ Comms room.
- Experience on a System build/deployment team
- Work in a customer or Contractor Lab.
Qualifications:
- ABachelor’s degree in a Qualified Engineering Field (See Note 1) or a relateddiscipline (See Note 2)from an accredited college or university plus fifteen (15) years of systemsengineering experience
OR
- AHigh School Diploma or GED plus nineteen (19) years of general system engineeringexperience (any ProcessArea).
OR
- AMaster’s degree in a Qualified Engineering Field (See Note 1) or a relateddiscipline (See Note 2) froman accredited college or university plus thirteen (13) years of systems engineeringexperience
OR
- APhD in a Qualified Engineering Field (See Note 1) or a related discipline (SeeNote 2) from an accreditedcollege or university plus eleven (11) years of systems engineering experience.
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Note1 – Examples of qualified engineering fields include: Aeronautics, Biomedical,Chemical, Civil,Computer, Electrical, Environmental, Mechanical, Nuclear, Software, Systems,and Engineering Management.Similar or comparable degrees will be acceptable.
Benefits
- Great Healthcare Coverage: Three (3) healthcare options through CareFirst BlueChoice Advantage with 50% company-paid premiums. Tax-advantaged health savings account available with two options and up to 100% employer contribution. Dental + Vision: 50% employer-paid premiums for employees and family.
- Amazing Retirement Savings: 401K - 8% TOTAL CONTRIBUTION - 3% safe harbor - 5% annual profit share. Immediately vested on day one and no matching or additional employee contribution required!
- Generous Paid Time Off: 5 weeks PTO with no use it or lose it policy + 11 federal holidays + paid hours for company-required all-hands meetings + inclement weather leave
- Fantastic Education Assistance: Up-front tuition payment program, employees pursuing job related degrees and/or certifications could be eligible for full up-front funding depending on performance and job relevance.
- WE DON'T STOP THERE — ENJOY MANY MORE BENEFITS! - Basic Life and AD&D insurance, Long-Term and Short-Term Disability at no cost to eligible employees - Up to four (4) weeks paid parental leave - Birthdays and Jovian Concepts’ anniversary recognition and gifts - Annual merit increases - Loyalty bonus- Employee and family-friendly corporate events, including our annual Team Build event and Holiday Party extravaganza.
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