Responsibilities
- Serve as the primary contact for client and administrator inquiries related to Prime Services accounts.
- Issue and monitor margin calls to maintain client account equity levels.
- Review daily cash and margin activities for compliance with regulations and internal policies.
- Support portfolio margin account administration and maintenance.
- Process and reconcile daily operational workflows and exception items.
- Partner with cross-functional teams to resolve client inquiries and operational issues.
- Monitor account activity, settlement exceptions, and cash movements across Prime Brokerage accounts.
- Identify opportunities for workflow streamlining and operational efficiency improvements.
- Escalate operational risks and control issues promptly, ensuring effective risk management.
- Participate in project work, testing initiatives, and ad hoc operational requests as needed.
Qualifications
- Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
- 0-2 years of experience in financial services, operations, or middle office roles (internship experience considered).
- Strong analytical, problem-solving, and organizational skills with attention to detail.
- Excellent verbal and written communication skills for effective client interaction.
- Ability to manage multiple priorities in a fast-paced, client-focused environment.
- Team-oriented mindset with a proactive and collaborative approach to problem-solving.
- Basic understanding of accounting principles and financial markets, with a desire to learn.
- Proficiency in Microsoft Excel and willingness to learn financial systems and Bloomberg.
- Interest in or exposure to Prime Brokerage, Margin Operations, or Collateral Management is preferred.
- Understanding of Regulation T, FINRA margin requirements, and portfolio margin concepts is an asset.
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