GATE Fuel Service is seeking an organized, customer-focused MiniTanker Dispatcher to support daily fuel delivery operations. This position coordinates orders, plans driver routes, assists customers by phone and at the front window, and helps ensure safe, accurate, and timely deliveries.

The ideal candidate communicates clearly, manages multiple priorities, and uses sound judgment to resolve issues while working closely with drivers, customers, sales, and safety personnel.

Key Responsibilities

Receive and process customer orders, delivery changes, and inquiries by phone and at the front window.
Schedule and dispatch fuel deliveries, assign driver routes, and communicate delivery instructions.
Monitor delivery progress using dispatch software, maps, and GPS; adjust routes as needed.
Use independent judgment to address scheduling conflicts, delivery issues, and emergencies, keeping the supervisor informed.
Create delivery loads in the computer system and maintain accurate customer accounts, delivery locations, and pricing files.
Coordinate with sales and accounts receivable to support customer needs and resolve questions.
Communicate driver expectations and report performance concerns or policy violations to the supervisor.
Assist drivers with documenting incidents, accidents, and cross-drops; promptly notify the supervisor and safety personnel.
Maintain complete, accurate, and timely dispatch records and required paperwork.
Develop a working knowledge of MiniTanker operations, applicable regulations, and safety procedures.
Provide coverage for other dispatchers and perform additional administrative duties as assigned.

Qualifications

High school diploma or equivalent required; some college preferred.
Proficiency in Microsoft Outlook, Excel, and Word.
Strong customer service, telephone, and written communication skills.
Excellent organizational skills, attention to detail, and follow-through.
Ability to manage multiple tasks and apply analytical, mathematical, and problem-solving skills.
Ability to make sound decisions, respond effectively to changing priorities, and work collaboratively.
Dependable attendance and punctuality.

Physical Requirements and Work Environment

Primarily office-based, with occasional outdoor exposure.
Approximately 85% sitting and 15% standing or walking.
Frequent computer use.
Occasional lifting of up to 20 pounds.
Ability to maintain accuracy, solve problems, and make timely decisions throughout the workday.

Apply today to join the GATE Fuel Service team and help keep our customers’ operations moving.

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