Field Service Technician

Our client, an established supplier of industrial packaging and processing equipment, is seeking an experienced Field Service Technician to support customers within the beverage sector. This is a hands-on, field-based position requiring strong electrical and mechanical fault-finding abilities, commissioning experience and the ability to work independently in demanding production environments.

Key Responsibilities

• Install, commission, inspect, service, troubleshoot and repair beverage packaging machinery at customer sites.
  
• Provide technical support on selected beverage processing equipment where required.
  
• Diagnose electrical, mechanical, pneumatic and equipment control faults accurately and efficiently.
  
• Conduct equipment condition audits and recommend preventative maintenance or performance improvements.
  
• Support the installation, relocation, refurbishment and upgrading of industrial machinery.
  
• Assist with equipment setup, alignment, testing and production ramp-up during commissioning projects.
  
• Work closely with senior technicians, project managers and customer technical teams during installations and service interventions.
  
• Identify and communicate technical risks, project delays and additional work requirements.
  
• Provide technical and operational training to customer operators, maintenance staff and production personnel.
  
• Promote the correct and safe operation of machinery and appropriate preventative maintenance practices.
  
• Act as the company’s professional on-site representative during customer visits.
  
• Conduct pre-job briefings and post-job feedback sessions with relevant customer personnel.
  
• Complete accurate service reports detailing work performed, equipment condition, spare parts requirements and recommended follow-up actions.
  
• Record working hours, travel, expenses and site activities in accordance with company procedures.
  
• Comply with all company and customer health, safety and operational requirements.
  

Requirements

• An N4 technical qualification or an equivalent recognised technical qualification.
  
• A qualified Millwright trade test or an equivalent electrical or mechanical trade qualification would be preferred.
  
• A minimum of three to five years’ experience within the beverage, packaging or industrial machinery sector.
  
• Proven experience working on beverage production or packaging lines would be highly advantageous.
  
• Strong electrical and mechanical fault-finding skills.
  
• Experience working with PLC-controlled industrial machinery would be advantageous.
  
• The ability to read and interpret electrical schematics, mechanical drawings and technical manuals.
  
• Working knowledge of pneumatic systems and basic hydraulic systems.
  
• Strong communication, customer service, problem-solving and administrative skills.
  
• A valid driver’s licence and willingness to travel frequently, work after hours and attend breakdowns or project installations when required.
  

Benefits

Enquiries and Applications

Should you have any further enquiries regarding this opportunity, please email appplications@morton-moore.com. Please note that only shortlisted candidates will be contacted for an interview, during which the position, client requirements and recruitment process will be discussed in more detail.

Recruitment and POPIA Disclaimer

This vacancy is advertised by Morton Moore, acting as a recruitment agency on behalf of our client. By submitting your application, CV and supporting information, you acknowledge that your personal information will be collected and processed for legitimate recruitment and employment related purposes in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). Your information may be assessed against the requirements of this vacancy and, where appropriate and subject to applicable legal requirements, shared with the relevant client and service providers involved in the recruitment process. Applications are subject to the requirements and selection criteria of the client, and submission of an application does not guarantee an interview, placement or offer of employment. Morton Moore reserves the right, together with its client, not to proceed with or fill the vacancy. No fees will be charged to candidates for recruitment or placement services. Any employment offer will be made by the client and will remain subject to the client’s applicable employment, verification and onboarding requirements.