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Benefits:
- Free uniforms
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
$20.00–$25.00 per hour plus sales commissions. This is an hourly, sales-driven leadership role.
Full Time • Johnston, IA
This is a sales job first. As Assistant Retreat Director at the Johnston Massage Heights / Heights Wellness Retreat, you are the Retreat Director's right hand on the floor. You make sure every guest hears about membership, every service is elevated with the right enhancements, and every visit is a chance to sell a gift card — all while delivering an exceptional guest experience. You help lead a team that sells with confidence, and you step in to run the Retreat when the Retreat Director is out.
Our brand purpose is to Elevate the Lives of the People we Touch. Our Central Iowa Retreats are locally owned. We work hard, we have fun, and this team has real spirit.
What you will do
• Sell, every shift: convert guests to members, elevate every service with enhancements, and sell gift cards. You lead by example at the front desk and on the floor.
• Drive the team's sales and the guest experience: coach Lifestyle Consultants and therapists in the moment — including role-playing and training — so they hit conversion, elevation, and gift card goals without losing the warmth of the visit.
• Know the numbers: work with the Retreat Director to set individual and Retreat goals, track daily membership, elevation, and gift card results, and turn those plans into action.
• Stay current on services, products, and promotions, and set the example for the team.
• Help recruit, hire, train, and retain top talent, including licensed massage therapists and massage students.
• Help run the Retreat day to day: schedules, inventory, brand standards, and guest experience. You supervise operations when the Retreat Director is out.
Pay
• $20.00–$25.00 per hour plus sales commissions
• Your earnings grow with your sales: the more members, elevations, and gift cards you and your team sell, the more you earn.
Benefits and perks (for eligible team members)
• Health and dental insurance
• Paid time off
• Leadership training and career development, including Massage Heights University
• Employee discounts on services and products
• Free uniforms
• Massage Heights Family Fund
Schedule
• Full time, hourly, typically 32+ hours per week, scheduled opposite the Retreat Director so the Retreat stays covered.
• Evenings, weekends, and holidays are required; those are our busiest times.
Who should apply
• At least one year of face-to-face sales, membership, or retail experience, with a track record of hitting sales goals.
• You love to sell, are comfortable asking for the sale, and can coach others to do the same.
• Experience training, coaching, and resolving conflict; at least a year is preferred.
• A self-starter with strong leadership, organization, communication, and interpersonal skills.
• Comfort with everyday software and basic business math.
• Legal authorization to work in the United States.
Preferred, not required
• Zenoti or another spa POS.
• Familiarity with massage and skincare services and with a franchise model.
Our values: Loyal. Authentic. Passionate. Diligent.
What happens after you apply
We review every application and follow up with every applicant. Every applicant completes a short recorded audio interview before interviewing with the team. Apply today.
Full Time • Johnston, IA
This is a sales job first. As Assistant Retreat Director at the Johnston Massage Heights / Heights Wellness Retreat, you are the Retreat Director's right hand on the floor. You make sure every guest hears about membership, every service is elevated with the right enhancements, and every visit is a chance to sell a gift card — all while delivering an exceptional guest experience. You help lead a team that sells with confidence, and you step in to run the Retreat when the Retreat Director is out.
Our brand purpose is to Elevate the Lives of the People we Touch. Our Central Iowa Retreats are locally owned. We work hard, we have fun, and this team has real spirit.
What you will do
• Sell, every shift: convert guests to members, elevate every service with enhancements, and sell gift cards. You lead by example at the front desk and on the floor.
• Drive the team's sales and the guest experience: coach Lifestyle Consultants and therapists in the moment — including role-playing and training — so they hit conversion, elevation, and gift card goals without losing the warmth of the visit.
• Know the numbers: work with the Retreat Director to set individual and Retreat goals, track daily membership, elevation, and gift card results, and turn those plans into action.
• Stay current on services, products, and promotions, and set the example for the team.
• Help recruit, hire, train, and retain top talent, including licensed massage therapists and massage students.
• Help run the Retreat day to day: schedules, inventory, brand standards, and guest experience. You supervise operations when the Retreat Director is out.
Pay
• $20.00–$25.00 per hour plus sales commissions
• Your earnings grow with your sales: the more members, elevations, and gift cards you and your team sell, the more you earn.
Benefits and perks (for eligible team members)
• Health and dental insurance
• Paid time off
• Leadership training and career development, including Massage Heights University
• Employee discounts on services and products
• Free uniforms
• Massage Heights Family Fund
Schedule
• Full time, hourly, typically 32+ hours per week, scheduled opposite the Retreat Director so the Retreat stays covered.
• Evenings, weekends, and holidays are required; those are our busiest times.
Who should apply
• At least one year of face-to-face sales, membership, or retail experience, with a track record of hitting sales goals.
• You love to sell, are comfortable asking for the sale, and can coach others to do the same.
• Experience training, coaching, and resolving conflict; at least a year is preferred.
• A self-starter with strong leadership, organization, communication, and interpersonal skills.
• Comfort with everyday software and basic business math.
• Legal authorization to work in the United States.
Preferred, not required
• Zenoti or another spa POS.
• Familiarity with massage and skincare services and with a franchise model.
Our values: Loyal. Authentic. Passionate. Diligent.
What happens after you apply
We review every application and follow up with every applicant. Every applicant completes a short recorded audio interview before interviewing with the team. Apply today.
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