Back to search
Position Summary: The HCV Specialist provides administrative services to HCV clients in accordance with SEMAP indicators, regulatory compliance of the HAJ and with HUD and daily operational processes.
Essential Functions:
- Schedule, interview and process applicants and or clients seeking HCV program assistance and explains and responds to questions regarding application.
- Review applications, verifies income and background, references and household composition to determine applicant eligibility and notifies applicants of either admission or declination.
- Conduct program briefings for HAJ applicants/clients new to the program.
- Sets up contract agreements, calculates rent, works with landlord to resolve issues and concerns.
- Conducts timely re-certifications for assigned clients either annually or interim as required due to family status changes in accordance with HUD and HAJ policy (re-certifications must be completed a minimum of 30 days prior to effective date).
- Responds to inquiries from applicants, clients and landlords and documents complaints, issues and/or updates in the file.
- Prepares monthly reports.
- Complete and submit adjusted disbursement sheet, noting date, type of action and change.
- Maintains a list of all HAP payments suppressed monthly (owner name, client name, contract number and reason for suppression).
- Creates and maintains files for each applicant/client.
- Types and mails correspondence as necessary and maintains copies in client files.
- Understands principles of records and file management.
- Knowledge of intermediate mathematical calculations.
- Understands rules and regulations of the HCV Program.
- General understanding of legal processes and their relationship to HAJ policy and lease agreements.
- Ability to read and understand legal jargon and documents such as HUD regulations and leases.
- Perform other duties as assigned.
- Computer proficiency with Microsoft Office Suite products and a variety of other software applications.
- Excellent interpersonal and communication skills.
- Planning – ability to think ahead and plan over a one-to two-year time span.
- Management – multitask and organize multiple priorities.
- Technical skills in record retention protocols.
- Commitment to company values.
- Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
- Work environment: The noise level in the work environment is usually moderate.
- High School Diploma and two years relevant housing/occupancy specialist, affordable housing case management or related work in property management/real estate or public housing.
- Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
- Must possess a valid Illinois driver’s license.
- Must be able to pass a criminal background check.
- Associate’s degree from an accredited college or university with a major in Finance, Information Technology, Urban Planning, Business/Public Administration or related field.
- Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
- Must possess a valid Illinois driver’s license.
- Must be able to pass a criminal background check.
Salary:Â
- $25.70/hr - without HCV certification.
- $26.60/hr - with HCV Certification.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8:00 AM - 4:30 PM
- Monday to Friday
Learn more about this Employer on their Career Site
