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Job Description
WHAT YOU’LL BE DOING:
May include, but not limited to:
Understand the functions and operations of the Etix System
Sell all types of ticket orders and GHG gift cards in person at the ticket office
Process group and other orders for all events held at the Event Center
Check IDs and fulfill will call orders and incentive pick ups
Maintain good customer relations and service
Maintain accuracy in financial transactions
Provide information to patrons regarding events, ticket policies, and arena facts
Answer customer inquiries in person and over the phone
Assist in enforcement of building policies and procedures for patrons
Assist in sorting, logging, and returning lost-and-found items
Attend staff training
WHAT YOU NEED FOR THIS POSITION:
Excellent skills in customer relations, communications and problem solving
Cash handling experience
Sales and customer service experience preferred
Ability to work flexible hours including weekends
Ability to work morning and afternoon shifts including some weekdays
Able to sit or stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Occasionally able to lift up to 40 pounds
Able to comply with safety standards
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