Complex Claims Coordinator - AMAP

Lockton is currently seeking a results-orientated Complex Claims Coordinator who thrives in a fast pace environment
and constantly strives to improve the client experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Acquire and maintain clinical and financial data/reporting within excel spreadsheets
• Analyze and interpret client data warehouse information
• Assist team with claim projections and underwriting reviews
• Prepare task lists, reports and presentations as needed
• Develop and update tracking for project and client deliverables
• Support team with outreach and communication to claims administrators
• Comply with HIPAA Standards and protect the confidentiality of data
• Perform special projects as necessary
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• 2 or 4-year degree (preferably in health-related field), or equivalent work-related experience
• Understanding of medical terminology
• Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook)
• Excellent verbal and written skills, with proven ability to interact with associates at all levels in the organization
• Excellent time management and organizational skills with ability to manage changing priorities as needed
• Knowledge of insurance claims processing and/or medical transcription and records is a plus
• Previous benefits insurance brokerage/consulting experience preferred
• Certified Self-Funding Specialist Certification preferred; or must be completed within first 6 months of employment
• Certification in health related/patient care role preferred (LPN, MA, NST, HHA, EMT)
• Legally able to work in the United States

Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive
compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes
health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a
competitive vacation plan and unrivaled career advancement opportunities.

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